Complex Claims Director- Cyber, Media, & Technology - American International Group
New York, NY
About the Job
Who we are
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Get to know the business
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.
Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.
The Cyber Media and Technology E&O claims team provides comprehensive claims service for insureds of all sizes and industry segments in connection with Cyber, Media Liability and Technology E&O Liability claims.
About the role
Complex Claims Director – Financial Lines
As an industry leader in Cyber Media & Technology Insurance, AIG will provide you with the unique opportunity to put your knowledge and expertise to work alongside many top experts in the field and a dedicated team of claim professionals, helping our insureds manage and mitigate their risk, often while handling headline cases and events from a primary perspective.
What you need to know:
As a Complex Claims Director, you will be responsible for handling all aspects of complex first party and third-party liability, Cyber, Media & Technology claims, including class actions and high exposure matters, from inception through conclusion brought against insureds engaged in a wide range of professions.
The responsibilities for this role include:
- Making coverage determinations
- Investigating losses, evaluating and projecting potential exposures
- Setting judgmental reserves
- Developing and implementing resolution strategies
- Managing outside law firms
- Working with underwriting on policy renewals and promoting client relationships.
What we are looking for
- 7+ years of experience handling complex insurance claims, litigation or other related experience
- Position requires excellent negotiation skills, strong interpersonal and communication skills and knowledge of the litigation and arbitration process.
- Bachelor’s Degree or equivalent (Juris Doctor) is highly preferred
- Knowledge or experience in computer network and systems security or information security is a plus
The base salary range for this position is $103,000-$140,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: Benefits Overview.
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Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of belonging
We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
Estimated Travel Percentage (%): Up to 25%
Relocation Provided: No
AIG Claims, Inc.