Community Worker II (Open and Promotional) - County of San Mateo
San Mateo, CA
About the Job
Note: The job announcement was amended on May 20, 2024 to close the recruitment on May 24, 2024. The position has been filled.
Note: The job announcement was amended on October 26, 2023 to extend the recruitment and make it continuous.
The County of San Mateo Human Services Agency (HSA) Children and Family Services (CFS) Branch is seeking qualified candidates for Community Worker II.
Community Worker positions are further distinguished by the area of specialty (option) to which assigned. Options include:
CFS operates 24 hours a day, 7 days a week. Services are based on client need and availability. Staff may be required to work evenings, weekends and holidays.
Examples Of Duties
Duties of Community Worker positions in any of the above options may include, but are not limited to, the following:
Elysian Short-Term Residential Treatment Program – Spanish Speaking Preferred
Community Workers for the Short-Term Residential Therapeutic Program (STRTP) provide support services to children and families involved in the County's child welfare system. In the STRTP assignment, the Community Worker will support the day-to-day operations of the adolescent facility and provide administrative and client support services. Community Worker will support the program by providing transportation to residents; supervising sibling visits; support the office by greeting all guest who enter the facility; entering client information in the database; organizing files; calendaring items; completing basic reports and maintaining records.
Central Support Services
Central Support Services Workers provide direct supportive services and scheduling of services to children and families involved in the County's child welfare system under the Central Support Services Unit (CSSU). The Central Support Services Worker will be assigned field-based services and/or desk tasks including but not limited to supervising sibling visits, connecting families to community resources, purchasing supplies for families, delivering in-home parent-education services, scheduling Child and Family Team (CFT) meetings with families and their supports, scheduling services and appointments, transporting children to and from visits or appointments, and providing basic translation support for social workers and families.
Family Support Services Coordinator
The Family Support Services Coordinator (Service Coordinator) position supports the goals of child welfare including safety, permanency and well-being. The Service Coordinator will work alongside a second Service/Visitation Coordinator and with families involved in the child welfare system to coordinate and schedule court-ordered visitation services between children and their parents, and/or siblings, caretakers, and other family members. The Service Coordinator will schedule, confirm, reschedule services and visits; coordinate with child welfare staff to arrange for and confirm transportation for services; serve as a primary contact for child welfare staff and families related to service requests, and other duties as assigned. The Service Coordinator may be cross-trained to provide field-based services including in-home parent education (SafeCare©); transportation of children; purchases; other duties as assigned.
This position is Spanish-speaking bilingual preferred.
The ideal candidate will be:
Note: The job announcement was amended on October 26, 2023 to extend the recruitment and make it continuous.
The County of San Mateo Human Services Agency (HSA) Children and Family Services (CFS) Branch is seeking qualified candidates for Community Worker II.
Community Worker positions are further distinguished by the area of specialty (option) to which assigned. Options include:
- Elysian Short-Term Residential Treatment Program
- Central Support Services
- Family Support Services Coordinator
CFS operates 24 hours a day, 7 days a week. Services are based on client need and availability. Staff may be required to work evenings, weekends and holidays.
Examples Of Duties
Duties of Community Worker positions in any of the above options may include, but are not limited to, the following:
Elysian Short-Term Residential Treatment Program – Spanish Speaking Preferred
Community Workers for the Short-Term Residential Therapeutic Program (STRTP) provide support services to children and families involved in the County's child welfare system. In the STRTP assignment, the Community Worker will support the day-to-day operations of the adolescent facility and provide administrative and client support services. Community Worker will support the program by providing transportation to residents; supervising sibling visits; support the office by greeting all guest who enter the facility; entering client information in the database; organizing files; calendaring items; completing basic reports and maintaining records.
Central Support Services
Central Support Services Workers provide direct supportive services and scheduling of services to children and families involved in the County's child welfare system under the Central Support Services Unit (CSSU). The Central Support Services Worker will be assigned field-based services and/or desk tasks including but not limited to supervising sibling visits, connecting families to community resources, purchasing supplies for families, delivering in-home parent-education services, scheduling Child and Family Team (CFT) meetings with families and their supports, scheduling services and appointments, transporting children to and from visits or appointments, and providing basic translation support for social workers and families.
Family Support Services Coordinator
The Family Support Services Coordinator (Service Coordinator) position supports the goals of child welfare including safety, permanency and well-being. The Service Coordinator will work alongside a second Service/Visitation Coordinator and with families involved in the child welfare system to coordinate and schedule court-ordered visitation services between children and their parents, and/or siblings, caretakers, and other family members. The Service Coordinator will schedule, confirm, reschedule services and visits; coordinate with child welfare staff to arrange for and confirm transportation for services; serve as a primary contact for child welfare staff and families related to service requests, and other duties as assigned. The Service Coordinator may be cross-trained to provide field-based services including in-home parent education (SafeCare©); transportation of children; purchases; other duties as assigned.
This position is Spanish-speaking bilingual preferred.
The ideal candidate will be:
- Experienced at providing services for vulnerable/at-risk populations.
- Experienced in coordinating complex schedules.
- Client and customer centered with an excellent customer service philosophy.
- Committed to learning, following directions from supervisor/team lead, and working collaboratively with other colleagues, child welfare staff, community partners and other agencies.
- Able to motivate others and work as a team member.
- Able to communicate effectively both orally and in writing.
- Highly organized, flexible, and able to work independently.
- Able to multi-task, prioritize, and function in a constantly evolving and fast-paced environment.
- A fast and creative thinker who is able to make effective decisions.
- Experienced in using various computer applications such as Microsoft Word, Excel, PowerPoint, Access, Outlook and other programs as needed.
- Spanish language fluency is preferred.
Source : County of San Mateo