Community Wellness Program Manager (Community Resources Analyst, Principal) - City of Tacoma WA

? Community Wellness Program Manager (Community Resources Analyst, Principal) Salary $107,328.00 - $151,112.00 Annually Location Tacoma, WA Job Type Non-Classified Remote Employment Flexible/Hybrid Job Number P0340-24 Department Neighborhood & Community Services Opening Date 03/04/2024 Closing Date 3/25/2024 5:00 PM Pacific + Description + Benefits + Questions Position Description This position plays a vital role in developing and implementing the City's priority area defined as: Community Wellness, which includes the overall physical, mental, social and emotional, and economic health of the Tacoma community. The Community Wellness Program Manager (Program Manager) will have direct accountability for ensuring the system and City-funded services align with Council priorities, City procurement practices, and the Tacoma Municipal Code. The Program Manager will develop and implement actions to operationalize policy directives and may develop and recommend changes to the Tacoma Municipal Code. The Program Manager may represent the City's interests on external work groups and committees and offer City support for efforts that align with Council priorities, while keeping the Neighborhood and Community Services (NCS) Systems and Strategy Division Manager (Division Manager) and Director informed of all actions and recommendations. The Program Manager will advocate the City's position and priorities in all settings, develop, and present recommendations to the Division Manager and department Director. The Program Manager is responsible for serving as the subject matter expert and oversee programs assigned to the Community Wellness team. As a supervisor, they will provide support and work delegation to direct reports and apprise the Division Manager of work unit needs and personnel performance. The Program Manager will determine the best and highest uses of City resources and recommend courses of action to the Division Manager and develop and recommend actions for executive leadership and policy makers. Additionally, they will prepare and present complex concepts and technical information to a variety of internal and external stakeholders, which may include executives and policy makers from local, state, and federal jurisdictions. The Program Manager is responsible for developing and overseeing the Community Wellness program budget, and overseeing all contracts delivering services assigned to Community Wellness (including, but not limited to: senior wellness, domestic violence, youth development, community violence, health and health care, food insecurity, graffiti, blight, mental health and substance use disorders, and commercial sexual exploitation of children). Budgetary oversight may include revenue and expenses from the City General Fund, Tacoma's 1/10th of 1% Mental Health and Substance Use Disorder Sales Tax, Department of Justice grant funding, and other special revenue that the City receives for community wellness services. This work includes: + Developing and managing associated service provider networks and internal/external relationships. + Working inter/intra departmentally to carry out priorities set by the City Council, City Manager, Department Director, and/or Division Manager. + Managing assigned budget, leading or supporting the establishment of new/prospective funding sources, and overseeing grant writing initiatives. + Facilitating and/or supporting the design and implementation of Request for Proposals (RFP). + Acting as liaison to various boards, committees, commissions, and/or taskforces as assigned. + Working in collaboration with peers to staff the Human Services Commission meetings. + Representing the City and related interests on behalf of the Division Manager, Department Director, or City Manager as requested. + Coordinating and facilitating internal and external programmatic goals, working with community organizations to align related programs to produce optimal community outcomes, performing systems analysis, and outlining desired consumer, staff, or financial outcomes. + Researching, analyzing, and making recommendations regarding multi-dimensional and/or complex issues having a broad scope and significant impact on outside agencies, institutions, organizations, and the public. + Producing or overseeing the production of complex reports for use by diverse groups such as the highest level of management boards, commissions, elected officials, and/or other government entities. + Being in alignment with the City of Tacoma's vision of creating an anti-racist organization and dismantling institutional and structural racism. Benefits The City of Tacoma provides excellent medical, dental and vision benefits for the whole family; paid holidays and personal time off; participation in Tacoma's Public Employees' Retirement System and a growing variety of City-sponsored health and wellness opportunities. For more information on the City of Tacoma's benefit package feel free to explore City of Tacoma Benefits (https://cms.cityoftacoma.org/HR/Benefits/OE/employeebenefitsguide.pdf) . City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications Minimum Education / Experience * Bachelor's degree from an accredited four-year college or university in business or public administration, or in the social/human service field AND five years of professional program work in human or social services administration. *Equivalency: 1 year of experience = 1 year of education Desirable Qualifications Five years of increasingly responsible experience in analyzing complex problems and recommending solutions regarding the programs, procedures, policies, budgeting, or staffing of a complex organization. License or Other Requirements Valid Washington State Driver's License at time of appointment with maintenance thereafter. Knowledge & Skills Demonstrated experience and commitment to equity and anti-racist leadership, including clear vision leading teams and programs. + Strong organizational skills with the ability to manage multiple projects and deadlines, move with ease between the details of program implementation and strategy development, and prioritize and re-prioritize work to quickly adapt to needs. + Advanced experience as a manager working in the field of community wellness including knowledge of funding sources, current approaches, and best practices to support the social determinants of health. + Familiarity with the regulation and management of senior wellness, domestic violence, youth development, community violence, health and health care, food insecurity, graffiti, blight, mental health and substance use disorders, and commercial sexual exploitation of children. + Minimum of three years of recent supervisory experience (desired), including management of a team simultaneously working on multiple facets of a program. + Team matrix management experience is preferred. + Demonstrated track record of strong facilitation and negotiation skills, and ability to develop partnerships to build consensus and develop actions to address issues or challenges. + Demonstrated ability to manage complex political environments. + Experience presenting to elected officials or boards preferred. + Excellent oral and written communication skills, including the ability to communicate effectively and work with people from various cultural backgrounds. Selection Process & Supplemental Information To be considered for this rewarding career opportunity: Interested individuals should apply online and attach a detailed resume describing their responsibilities as they relate to the responsibilities of this position. NOTE: Applications received without the required resume may not progress in the selection process. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on in this job announcement. Qualified candidates are referred to the hiring department for consideration. Those whose backgrounds reflect the business needs of the department, should expect to be contacted. Appointment is subject to passing a background check. The City of Tacoma believes that each employee makes a significant contribution to our success. This job announcement is designed to outline primary duties, qualifications and job scope. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Communication from the City of Tacoma: For questions regarding this specific recruitment contact Kat Flores, (kflores@cityoftacoma.org) HR Analyst. We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system may require you to enter a substantial amount of information. Be prepared to spend a minimum of one hour entering the required information. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at 253-591-5400 by 4:00 pm of the closing date of the job announcement. This will allow time to assist you before the job announcement closes. (For technical difficulties using the NeoGov system, call the applicant support line at 1-855-524-5627 between 6:00 AM and 5:00 PM Pacific Time.) The City of Tacoma is an Equal Opportunity Employer. All applicants meeting minimum qualifications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status or genetic information. The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. 01 INSTRUCTIONS: Answer the following questions as truthfully and accurately as possible. Your responses to these questions may be assessed in subsequent examination parts, and any sign of deliberate misinformation or intentional exaggeration will result in disqualification from the examination process and possible bar from future employment opportunities with the City of Tacoma. I certify that the information provided is accurate and complete to the best of my knowledge and I understand that any falsification may cancel any terms, conditions, or privileges of employment. Please indicate "Yes" to show that you have read and understand these instructions. + Yes + No 02 Responses to supplemental questions must be original content created by the applicant using their own words. The use of online tools or resources to create responses, such as Artificial Intelligence (ChatGPT, etc.), Google, Bing, etc., or plagiarism in any form, is considered cheating and falsification of the application. I understand that any form of cheating or falsification will disqualify my application for further consideration. + Yes + No 03 Which option below best describes your education, experience, and training for this position? + Bachelor's degree from an accredited four-year college or university in business or public administration, or in the social/human service field AND five years of professional program work in human or social services administration + Nine or more years of experience in business or public administration, or in the social/human service field; to include a minimum of five professional program work in human or social services administration. + A combination of education and experience to equal nine years in business or public administration, or in the social/human service field; to include a minimum of five professional program work in human or social services administration. + My education and experience do not meet or exceed the above qualifications. 04 Does your experience include five years of increasingly responsible experience in analyzing complex problems and recommending solutions regarding the programs, procedures, policies, budgeting, or staffing of a complex organization? + Yes + No 05 In 500 words or less, please introduce yourself, and describe how your knowledge, skills and abilities have prepared you for this position. 06 In 500 words or less, describe a time when you had to management multiple projects simultaneously. 07 In 500 words or less, describe how you prioritize tasks and delegate responsibilities among team members, and how do you ensure that timelines are met? 08 Please tell us how you learned about this job opening. Select one. + Job Interest Card notification + Professional organization + Military organization + City of Tacoma employee + Online job board posting + Word of mouth + LinkedIn + Tacoma Training & Education Program (TTEP) + Indeed + Facebook + Instagram + Careers in Government + Government Jobs + Outreach Event + National Diversity Network + African American Job Network + Disability Job Network + Asian Job Network + Latino Job Network + Retirement Job Network + LGBT Job Network + Veteran Job Network + International Association of Venue Managers + Teamwork Online + Venue Coalition + Venues Now + International Entertainment Buyers Association + Other (see below) 09 If you answered "other" the question above, please provide specific information regarding how you learned about this job opening. This information is used to evaluate our success reaching the public and refine our methods for future job postings. Thank you for your feedback. Required Question Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org Apply Please verify your email address Verify Email