Community Transition Liaison Program (CTLP) Case Assistant, Bilingual English/Spanish AND non-bilingual positions - Greater Springfield Senior Services, Inc. (GSSSI)

Newly created position in NEW Program!

Full-time, 35 hours/week

NOT Remote

Responsible for assigned clerical administrative functions for the Community Transition Liaison Program (CTLP)

• Accurately process, maintain and archive departmental and consumer records via manual and/or computerized means in accordance with program/system requirements
• Maintain working knowledge of all relevant State Home Care (SHC) and CTLP databases
• Supports the Community Transition Liaison to assist consumers through discharge from Skilled Nursing Facilities (SNFs) back to the community
• Accompanies the Liaison on Nursing Facility visits as needed
• Gathers documentation needed to assist the consumer in applying for public benefits
• Assists the consumer in completing and submitting housing applications
• Produce and maintain statistical/tracking data, and other specifications as directed
• Work both independently as well as part of a team.

Education and Experience

• High School Diploma.
• 1 year of related work experience and/or interest in working with nursing facility residents including older adults or persons with disabilities who are transitioning from an institutional to a community setting
• Good computer skills including working knowledge of spreadsheets, word processing and data entry (including Windows, Word and Excel. Use table formatting in word processing and spreadsheet applications as needed
• Must be able to operate a keyboard 80-90% of the time
• Must be able to climb multiple flights of stairs

  Travel reimbursement is $0.62/mile

Public Service Loan Forgiveness (PSLF)

If you are employed by a not-for-profit organization such as GSSSI, you may be eligible for the PSLF Program for student loans.