Community Support Specialist from Tri-Starr Talent

This role will assist in the implementation, coordination, and continuous review of various community service programs.

Essential Job Functions:

• Serve as a liaison between local agencies involved in program operations.
• Handle inbound and outbound correspondence with community members over the phone, via chat, email, etc.
• Interpret program guidelines and policies for operating agencies.
• Conduct periodic visits to outside agencies and department programs, preparing observation reports.
• Receive, review, coordinate, and respond to correspondence from operating agencies.
• Collaborate with agencies to identify operational problems, make necessary adjustments, and promote innovation.
• Assign, evaluate, and monitor completion of tasks as needed.
• Fulfill related duties and responsibilities as required.

Job Requirements:

• Bachelor's Degree from an accredited college or university.
• Two (2) years of increasingly responsible experience in social service or related field.
• Valid Class 'C' Texas Driver's License.
• Knowledge of community service programs and social work practices.
• Understanding of the community and its needs.
• Ability to assess client needs and make appropriate referrals.
• Strong organizational and prioritization skills.
• Clear and concise documentation and communication abilities.