Community Support Navigator - High Point Treatment Center Inc.
New Bedford, MA
About the Job
Description Community Support Navigator Program & Location: Community
Based Recovery Services, New Bedford Education & Experience: Bachelor's
degree and 2 years of relevant work experience Pay Rate: $26 - $30 an
hour Bachelor's (Education, experience dependent) Statues/Shift: Full
Time / Monday - Friday 8am - 4:30pm Travel required with mileage
reimbursement Community Support Navigator Requirements Ability to work
collaboratively with substance use and mental health disorder
population, clients from diverse legal, social, economic, ethnic,
cultural and racial backgrounds as well as family members, insurance
providers and outside providers; Possess the ability to maintain healthy
boundaries; Knowledge of appropriate confidentiality policies and
procedures; Good verbal and written communication skills; Knowledge of
basic office skills: phone, fax machine, copy machine, filing; Knowledge
of basic computer skills and software including Microsoft Word/Excel;
Ability to work independently without direct supervision while adhering
to the program?s philosophical team approach; Certification in HPTC?s
approved de-escalation program as well as CPR; Participation in annual
TB screening. Community Support Navigator Duties and Responsibilities
Compliance with Federal Regulations, HIPAA, 42 CFR Part 2,
Confidentiality of Alcohol and Drug Abuse Patients; Compliance to and
working knowledge of all applicable HPTC policies and program procedures
including but not limited to those relating to ethics/boundaries and
duties of role; Maintain safety and security of client/staff at all
times; Ensure timely contact of Clinical Director in event of a
crisis/emergency; Attend all mandatory trainings, staff meetings, and
supervision meetings as required; Provide client-centered Community
Support Program (CSP) and Community Support Program Justice Involvement
(CSP-JI) services as indicated in needs assessment/service plan (12 step
meetings, linkages to medical/counseling appointments, court, housing
etc.), Provide coordination with HPTC outpatient units in region for
client education/approach/sign-ups for CSP/CSP-JI services following
Initiation policy; Assisting members in improving their daily living
skills; Provide temporary transportation to essential medical and
behavioral health appointments while transitioning to community-based
transportation resources (e.g., public transportation, PT1 forms, etc);
Encouraging and facilitating the utilization of natural supports and
recovery-oriented peer-support and self-help support and services.
Provide 24 hour on-call coverage in program rotation; Utilize
Motivational Interviewing and in all client encounters; Maintain
appropriate level of productivity/billable hours; Coordinate with
administrative assistant for all authorization requests; Collaborate
with Mobile Crisis Intervention (MCI); state agencies; and/or outside
providers; Accurately complete/document needs assessments, service
plans, encounter notes, and service delivery reports in required time;
Maintain appropriate level of productivity/billable hours; Accurately
complete all required billing sheets and expense reports in required
time frame; Accurately document all client progress on required forms in
required time frame; Investigate and develop community contacts and
cooperative networks with other community groups and agencies;
Coordinate with legal departments and facilities to enhance and ensure
quality care for all clients; Cooperate with other health and social
service agencies in an effort to increase CSP/CSP-JI services; Other
duties as assigned by the Clinical Director. Community Support Navigator
Qualifications Bachelor?s Degree in a related behavioral health field
and Two (2) years of relevant work experience, or lived experience of
homelessness, behavioral health conditions and/or justice involvement.
Valid driver?s license and ownership of a car.
Based Recovery Services, New Bedford Education & Experience: Bachelor's
degree and 2 years of relevant work experience Pay Rate: $26 - $30 an
hour Bachelor's (Education, experience dependent) Statues/Shift: Full
Time / Monday - Friday 8am - 4:30pm Travel required with mileage
reimbursement Community Support Navigator Requirements Ability to work
collaboratively with substance use and mental health disorder
population, clients from diverse legal, social, economic, ethnic,
cultural and racial backgrounds as well as family members, insurance
providers and outside providers; Possess the ability to maintain healthy
boundaries; Knowledge of appropriate confidentiality policies and
procedures; Good verbal and written communication skills; Knowledge of
basic office skills: phone, fax machine, copy machine, filing; Knowledge
of basic computer skills and software including Microsoft Word/Excel;
Ability to work independently without direct supervision while adhering
to the program?s philosophical team approach; Certification in HPTC?s
approved de-escalation program as well as CPR; Participation in annual
TB screening. Community Support Navigator Duties and Responsibilities
Compliance with Federal Regulations, HIPAA, 42 CFR Part 2,
Confidentiality of Alcohol and Drug Abuse Patients; Compliance to and
working knowledge of all applicable HPTC policies and program procedures
including but not limited to those relating to ethics/boundaries and
duties of role; Maintain safety and security of client/staff at all
times; Ensure timely contact of Clinical Director in event of a
crisis/emergency; Attend all mandatory trainings, staff meetings, and
supervision meetings as required; Provide client-centered Community
Support Program (CSP) and Community Support Program Justice Involvement
(CSP-JI) services as indicated in needs assessment/service plan (12 step
meetings, linkages to medical/counseling appointments, court, housing
etc.), Provide coordination with HPTC outpatient units in region for
client education/approach/sign-ups for CSP/CSP-JI services following
Initiation policy; Assisting members in improving their daily living
skills; Provide temporary transportation to essential medical and
behavioral health appointments while transitioning to community-based
transportation resources (e.g., public transportation, PT1 forms, etc);
Encouraging and facilitating the utilization of natural supports and
recovery-oriented peer-support and self-help support and services.
Provide 24 hour on-call coverage in program rotation; Utilize
Motivational Interviewing and in all client encounters; Maintain
appropriate level of productivity/billable hours; Coordinate with
administrative assistant for all authorization requests; Collaborate
with Mobile Crisis Intervention (MCI); state agencies; and/or outside
providers; Accurately complete/document needs assessments, service
plans, encounter notes, and service delivery reports in required time;
Maintain appropriate level of productivity/billable hours; Accurately
complete all required billing sheets and expense reports in required
time frame; Accurately document all client progress on required forms in
required time frame; Investigate and develop community contacts and
cooperative networks with other community groups and agencies;
Coordinate with legal departments and facilities to enhance and ensure
quality care for all clients; Cooperate with other health and social
service agencies in an effort to increase CSP/CSP-JI services; Other
duties as assigned by the Clinical Director. Community Support Navigator
Qualifications Bachelor?s Degree in a related behavioral health field
and Two (2) years of relevant work experience, or lived experience of
homelessness, behavioral health conditions and/or justice involvement.
Valid driver?s license and ownership of a car.
Source : High Point Treatment Center Inc.