Community Standards Coordinator - Valley Ranch - CCMC

Do you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?

We’re CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

The Community Standards Coordinator will maintain a high degree of customer service in all resident inquiries and interactions; answer phone calls and emails, and provide general information of HOA governing documents and violations.

About the community:

The residents of Valley Ranch choose to live here for the lifestyle. The community is a very active family oriented area. On any given day you will see many residents taking advantage of the five miles of scenic canal walkways. These lushly landscaped walkways are perfect for jogging or an afternoon stroll. There are also 4 city parks including an Aquatic Center as well as 3 association parks for the resident’s enjoyment.

What you’ll accomplish:

• Conduct community drives and inspections of residential properties.
• Issue violations of the deed restrictions with specific reference to property maintenance and aesthetics.
• Document, photograph and record all violations.
• Assist Homeowners with the Architectural Review process.
• Prepare applications for the committee review.

What we’re looking for:

• Professional and adaptable, demonstrate good time management and organizational skills and have demonstrated an ability to maintain the confidentiality of business matters
• Self-motivated, dependable, organized, and efficient with excellent problem-solving skills
• Computer skills that include a strong working knowledge of MS Office programs such as Outlook, Word and Excel
• Able to communicate effectively orally and in writing, and have high attention to detail
• Have excellent telephone manner, with a commitment to the highest customer service possible
• Candidates must be able to sit or stand for extended periods and attend and community events as required
• Must have a valid driver’s license in the state of employment.
• Must be available to work a flexible schedule to meet the needs of the site as determined by the Community Manager, including possible evenings and weekends
• Must pass a pre-employment drug screen and background check

What we offer:

• Comprehensive benefits package including medical, dental, vision, and life insurance
• Wellness program
• Flexible Spending Accounts
• Company-matching 401k contributions
• Paid vacation, holiday, and volunteer time
• Company-paid Short-term Disability
• Optional Long-term Disability
• Employee assistance program
• Optional Pet Insurance
• Professional education assistance
• Perhaps most importantly, a service-oriented team who is dedicated to your success!

About the community: