Community Sales Representative | MTS - Spectrum

Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.




+ Actively and consistently support all efforts to simplify and enhance the customer experience


+ Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio


+ Solicits residential customers through door-to door solicitation and by building relationships with property management and explains products and services available to same


+ Generates incremental revenue from existing customers by adding new/additional services or upgrades


+ Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved


+ Maintains a well-informed knowledge base of competitors activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions


+ Attends and actively contributes to sales meetings and training programs


+ Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting


+ Collect and account for funds and provide receipts according to Company policy and guidelines




Required Skills/Abilities and Knowledge



+ Ability to read, write, speak and understand English


+ Knowledge of cold call sales skills, persuasion, and clear communication skills


+ Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle


+ Ability to work outside for extended periods in any season and/or during inclement weather


+ Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications


+ Valid driver's license with a satisfactory driving record within Company required standards



Required Education



+ High School Diploma or equivalent work experience



Required Related Work Experience and Number of Years



+ Experience in sales or customer service - 1

+ Preferred Skills/Abilities and Knowledge



+ Knowledge of communications technologies and services, with an emphasis on data networking fundamentals


+ Knowledge of cable or telecommunications services


+ Experience with consumer education of products and service



Working Conditions



+ Office environment and / or outside environment with exposure to inclement weather


+ Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)


+ Exposure to moderate noise levels


+ Must be able to work evenings and weekends


+ Variable hours: may include weekends, holidays, and split days off



SMD304 2024-36135 2024


Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.



A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


The pay for this position has a salary range of$33,200.00 to $66,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.



In addition, this position has a commission earnings target starting at$65,000.


Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q)


Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)