Community Resource Supervisor - Maximus
Wilmington, DE 19801
About the Job
Maximus currently has a Community Resource Supervisor Opportunity with the Maximus Montana Employment and Training Project. This Project will provide intake, assessment and development of an Employability/Service Plan (ESP) plus case management of participants along with job development, placement, & retention services. Our goal is to equip participants to be successful in the world of work by building their skills capacity, prioritizing employment, and supporting retention.
Essential Duties and Responsibilities: - Resolve project issues in coordination with project staff, client office staff and other community agencies. - Conduct public speaking and education of community agencies and local office staff; participate in community health fairs; and perform group presentations and activities related to promoting the project. - Report issues, problems, and concerns to the Asst. Outreach Manager. - Oversee efforts of Outreach Client Service Representatives. - Maintain professionalism in presenting oneself as a MAXIMUS staff person and a promoter of the program. - Distribute program materials to community groups. - Meet and exceed the established performance objectives. Minimum Requirements: - Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience. - Ensure compliance with company Wage & Hour policy, including ensuring non-exempt employees get the rest & meal breaks. - Comply with all company required policies, procedures and processes including but not limited to required training. - Provides immediate supervision to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules. - A portion of time is normally spent performing individual tasks related to the unit or sub-unit. - Generally supervises semi-skilled employees or a few individual professional contributors. - Works on issues of limited scope. - Follows established practices and procedures in analyzing situations or data from which answers can be readily obtained. - Monitors daily operations of a unit or sub-unit. - Requires full knowledge of own area of functional responsibility. - Frequently interacts with subordinate employees and functional peer groups. - Interaction normally requires the ability to gain cooperation of others, conducting presentations concerning specific projects or schedules. - Receives predetermined work assignments that are subject to a moderate level of control and review. - Directs subordinates to complete assignments using established guidelines, procedures and policies. - Develop work schedules and assign duties to subordinates to ensure efficiency. - Evaluate subordinates' job performance and recommend appropriate personnel action. - Discuss job performance concerns with subordinates to identify causes and issues and works closely with the Human Resources department on resolving problems. - Identify training needs and development opportunities for subordinates.
Previous Maximus experience preferred
This position is fully remote and will require a home office.
Home office requirements:
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
This position requires you to have reliable transportation to travel to other offices within the region.
This position requires travel up to 50% of the time
This position requires residency in the state of Montana.
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EEO Statement
EEO Statement: Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.