Community Resource Specialist - East Boston Neighborhood Health Center
Boston, MA 02128
About the Job
Community Resource Specialist
Full time, Benefit Eligible
Mon-Fri, 8am-5pm and includes flexibility based on dept needs
Bilingual (English/Spanish)
The Community Resource Specialist will perform a wide variety of administrative and support activities to support the Care Navigation team in addressing social determinants of health needs. The Community Resource and Wellness Center supports community members with accessing basic needs such as rental assistance, food access, legal/immigration resources, domestic violence resources, and other financial supports. These functions will enable the Community Resource and Wellness Center to provide patient services efficiently and improve delivery of care. Duties will include phone intake and triage, scheduling and coordination of onsite programs such as food pantry, clothing and car seat drives. The Community Resource Specialist will also support the team with updating community resource flyers for patients, maintaining the resource database, and connecting with community-based organizations to collaborate and share resources.
Full time, Benefit Eligible
Mon-Fri, 8am-5pm and includes flexibility based on dept needs
Bilingual (English/Spanish)
The Community Resource Specialist will perform a wide variety of administrative and support activities to support the Care Navigation team in addressing social determinants of health needs. The Community Resource and Wellness Center supports community members with accessing basic needs such as rental assistance, food access, legal/immigration resources, domestic violence resources, and other financial supports. These functions will enable the Community Resource and Wellness Center to provide patient services efficiently and improve delivery of care. Duties will include phone intake and triage, scheduling and coordination of onsite programs such as food pantry, clothing and car seat drives. The Community Resource Specialist will also support the team with updating community resource flyers for patients, maintaining the resource database, and connecting with community-based organizations to collaborate and share resources.
Education
- High School diploma or equivalent. Associates preferred
Experience
- 2 years of customer service experience. Priority is given to those who have lived experience and reside in the communities we serve
Skills/Abilities
- Bilingual Spanish. Competence in Microsoft Office Positive attitude and work ethic. Good interpersonal skills and communication with all levels of management
Source : East Boston Neighborhood Health Center