Community Property Manager - The Star Companies
San Marcos, CA
About the Job
*Position Summary
This position will be the lead of the community management team, with emphasis on the interaction with the residents and daily management of our all-age manufactured home community in San Marcos. The property is 76 spaces plus one commercial unit, and features a laundry facility, guest parking, and optional paid reserved parking. Onsite living is required for this position and housing is provided and part of the compensation package.
*Company overview
Founded in 1958, Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.
*Company Core Values
- Transparency
- Accountable
- Integrity
- Teamwork
- Excellence
*Position Performance Objectives
- Rent collection and posting to Rent Manager and banking via check scanner
- Perform regular inspections, investigate and resolve tenant complaints
- Conduct move-in and move-out inspections for park owned home rentals
- Prepare and maintain reports of planned move-in/move-out's and vacancies
- Collect and schedule repairs for park owned homes tenant maintenance request forms
- Oversight of in-house annual park maintenance schedule
- Create punch list for park owned homes rehabs
- Schedule/show vacant units to prospective tenants
- Prepare 14-day notices
- Prepare Rule Violation notices
- Prepare Resale Inspection notices
- Review Home Improvement Project applications
- Contract for maintenance services and provide oversight of vendors
- Schedule and supervise repairs in common area building and landscape
- Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
- Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
- Accept Applications for Residency, participate in processing of applications, conduct lease signings
- Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials
*Key Competencies
- Live on site in company-provided housing (mandatory)
- Possess Mobile Home Park, Apartment or Condominium Association Management experience
- Keep up to date on the California Mobilehome Residency Law and Title 25
- Deal tactfully with personnel, residents, family members, visitors, and the general public
- Speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families
- Possess good judgment, including common sense, be able to prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
- Be computer literate in Rent Manager or Yardi, MS Office programs, Adobe Acrobat, etc.
*Physical Requirements
- Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day;
- Has the ability to walk the community for extended periods of time;
- Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.
*Experience Requirements
- Bilingual (English/Spanish speaking) preferred
- AA degree preferred
- 3 years of property management experience
- WMA MCM certificate preferred
- ARM Certificate preferred
*What we offer
- Medical, Dental, Vision Insurance
- 401(k) with company match
- Vacation Accrual, accrual begins immediately
- Paid holidays
Compensation: $18-$22 per hour, plus housing and benefits
Location: San Marcos, 92078
If this position caught your eye, apply online now.
We are an equal opportunity employer.