Community Property Manager - The Star Companies

*Position Summary

This position will be the lead of the community management team, with emphasis on the interaction with the residents and daily management of our all-age manufactured home community in San Marcos. The property is 76 spaces plus one commercial unit, and features a laundry facility, guest parking, and optional paid reserved parking. Onsite living is required for this position and housing is provided and part of the compensation package.

*Company overview

Founded in 1958, Star's Mission Statement is: We provide superior service to manufactured home communities, maximizing value of the properties that we are entrusted to serve. The Star Companies is a family-owned and operated firm specializing in the manufactured housing industry. With communities throughout California, Colorado, Idaho and Nevada, we provide value in housing and integrity in service.

*Company Core Values

• Transparency
• Accountable
• Integrity
• Teamwork
• Excellence

*Position Performance Objectives

• Rent collection and posting to Rent Manager and banking via check scanner
• Perform regular inspections, investigate and resolve tenant complaints
• Conduct move-in and move-out inspections for park owned home rentals
• Prepare and maintain reports of planned move-in/move-out's and vacancies
• Collect and schedule repairs for park owned homes tenant maintenance request forms
• Oversight of in-house annual park maintenance schedule
• Create punch list for park owned homes rehabs
• Schedule/show vacant units to prospective tenants
• Prepare 14-day notices
• Prepare Rule Violation notices
• Prepare Resale Inspection notices
• Review Home Improvement Project applications
• Contract for maintenance services and provide oversight of vendors
• Schedule and supervise repairs in common area building and landscape
• Manage and maintain community safety by interpreting and applying occupancy policies and procedures, establish and enforce precautionary policies and procedures; respond to emergencies
• Work with Regional Property Manager to forecast projects, define scopes of work, obtain bids, write up purchase orders
• Accept Applications for Residency, participate in processing of applications, conduct lease signings
• Represent the community as the local liaison for existing residents, prospective residents, vendors and government officials

*Key Competencies

• Live on site in company-provided housing (mandatory)
• Possess Mobile Home Park, Apartment or Condominium Association Management experience
• Keep up to date on the California Mobilehome Residency Law and Title 25
• Deal tactfully with personnel, residents, family members, visitors, and the general public
• Speak, write and understand English in a manner that is sufficient for effective communication with supervisors, employees, residents, and families
• Possess good judgment, including common sense, be able to prioritize multiple tasks, meet deadlines and create value through service for our residents while moving the community in a positive direction
• Be computer literate in Rent Manager or Yardi, MS Office programs, Adobe Acrobat, etc.

*Physical Requirements

• Has the ability to work at the park's community office in front of a computer screen/typing approximately 80% of a typical working day;
• Has the ability to walk the community for extended periods of time;
• Has the ability to bend, reach and lift boxes and office supplies up to 30 pounds.

*Experience Requirements

• Bilingual (English/Spanish speaking) preferred
• AA degree preferred
• 3 years of property management experience
• WMA MCM certificate preferred
• ARM Certificate preferred

*What we offer

• Medical, Dental, Vision Insurance
• 401(k) with company match
• Vacation Accrual, accrual begins immediately
• Paid holidays

Compensation: $18-$22 per hour, plus housing and benefits

Location: San Marcos, 92078

If this position caught your eye, apply online now.

We are an equal opportunity employer.