Community Music School (CMS) Coordinator - Community Music Center of Boston Inc

CMCB is eager to welcome a full-time Community Music School (CMS) Coordinator to the Community Music School Programs team. The Coordinator will maintain and support the internal systems related to onsite programming by gathering enrollment data, communicating with faculty, and executing special events, to name a few key responsibilities, and work in tandem with the second coordinator. This role is a great entry point for candidates with interest in the arts and education who have attention to detail, good communication skills, strong critical thinking, and a willingness to learn. Like all roles at CMCB, there is significant investment in professional development training, mentorship from senior staff, and opportunity for future promotion within the organization.

Status: Full-Time Salaried (40 hours/week), Exempt

Start Date: August 2024

Schedule: Hybrid, Monday - Friday, occasional evening and weekend hours with advance notice

Responsibilities

Operations

• Support current programming and the implementation of new onsite programs
• Manage the planning, coordination, and execution of all Community Music School (CMS) events
• Set up, operate, breakdown, and maintain inventory of events-related A/V equipment
• Manage the maintenance, inventory, and repair of CMCB's instruments
• Collaborate across teams to create the divisional monthly newsletter and update program offerings on the CMCB website
• Maintain CMS electronic databases and resources
• Support the Registrars during high volume registration periods
• Coordinate with Advancement regarding instrument donations
• Create registration and enrollment data reports and compile departmental data to support grant reporting

Student and Family Support

• Act as the main point of contact for families interested in and applying for financial aid
• Support staff in the recruitment and retention of students and families
• Assist families through the entire instrument rental process
• Collect and consolidate program feedback from CMS stakeholders
• Escalate concerns as appropriate
• Help foster a nurturing, supportive work environment for youth employees based on mentorship and skill-building

Faculty Support

• Act as the main point of contact for CMS faculty
• Collaborate with CMS staff in monitoring faculty attendance
• Support the Finance & Operations Associate with the payroll processes.
• Support the ADCMS around CMS Faculty communications

Qualifications

Essential

• Bachelor's degree and/or equivalent experience in administration and/or project management
• Ability to work collaboratively with a diverse group of team members
• Exemplary customer service skills, especially with young people and families
• A growth mindset and willingness to be open-minded and adaptable
• Ability to take initiative to identify challenges and improve/optimize processes
• Ability to maintain confidential and sensitive information
• Highly organized, detail oriented, and effectively prioritizes tasks to maximize workflow
• Strong verbal and written communication skills; interest in culturally competent communication
• Working knowledge of Microsoft Office Suite (particularly Excel), Google Apps, and Zoom
• Must be authorized to work for ANY employer in the U.S as CMCB is unable to sponsor or take over sponsorship of an employment visa at this time

Preferred

• Experience in the fields of school administration and/or community arts education
• Fluency in Spanish and/or Chinese (Mandarin/Cantonese) is highly desirable
• General knowledge of and/or experience in music and public school settings

Physical Demands

The duties of this position are performed indoors in a business/office setting. The noise level in the work environment is usually moderate, occasionally high, during active programming hours and minimal otherwise. While performing the duties of this job, the person in this position must be able to to remain in a stationary position 50-75% of the time. They will need to constantly operate a computer and other office productivity machinery as well as occasionally position themselves to maintain, inspect, and operate A/V equipment, including during in person events. They will also need to exchange information accurately with families and coworkers.

Application Instructions

Please apply at https://cmcb.isolvedhire.com/jobs/. Please be prepared to submit the below materials (addressed to Jared Field, Associate Director of the Community Music School) as part of your application:

• A cover letter which addresses your capabilities, experiences, and interests
• A current resume or CV

Incomplete applications may not be considered. Applications will be reviewed beginning June 20th as they are received, and this position will remain open for applications until filled. Please, no phone calls or walk-ins.