Community Manager at Accentuate Staffing
Wake Forest, NC 27587
About the Job
Accentuate Staffing is currently seeking an experienced Onsite Community Manager at a property in Wake Forest, NC. We are seeking candidates that are highly organized with strong interpersonal skills who can handle complex situations. The Onsite Community Manager is a dynamic and engaging role that combines elements of property management, community engagement, and customer service. You will be responsible for the day-to-day operations, resident satisfaction, and fostering a sense of community. Your leadership will be instrumental in ensuring a high-quality living experience and promoting community initiatives that resonate with the community residents.
Responsibilities:
- Read, interpret, and apply association governing documents
- Respond to board member and homeowner inquires
- Experience in managing multiple associations/projects
- Manage staff of 3+
- Develops and manages budgets
- Presents and comprehends financial and accounting reports and meets with Board and Financial committee to discuss
- Obtains service bids, manages contractors, and prepares for and conducts meetings
- Work with on-site staff to deliver on goals and service the community
- Offer additional training to Assistant Community Manager as needed
- Handle escalated service issues with homeowners as needed
- Assist with occasional after hours/weekend events
Requirements:
- Must have HOA Community Management experience
- CMCA® designation from Community Associations Institute required
- 3+ years of association management experience required & project management experience required
- 2+ years of on-site management experience preferred
- 2+ years of active adult association management experience preferred
- Knowledge of Microsoft Word and Excel
- High quality standards and strong attention to detail
- Ability to organize and maintain records
- Strong customer service, interpersonal, verbal, and written communication skills
- Self-motivated and positive approach, good organizational skills, ability to prioritize, multi-task, and meet deadlines
- Flexibility to work additional hours to meet deadlines • Professional appearance and manner
- Ability to problem solve and maintain accuracy
Salary
75,000 - 85,000 /year