Community Liaison - Home Health Business Development - Benefit Home Healthcare
Colorado Springs, CO 80918
About the Job
At Benefit Healthcare we believe that home healthcare is more than just a service – it’s a commitment to enhancing the quality of life of every individual we serve. Nestled in the eastern foot of the Rocky Mountains, we are on a mission to revolutionize the way home health is perceived and delivered.
Benefit Healthcare is growing and we are looking for an experienced Community Liaison to join our home health team! As a Community Liaison with Benefit Healthcare, you will have the opportunity to advance your career while receiving strong compensation and excellent benefits.
JOB SUMMARY
The Community Liaison is responsible for establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.
DUTIES AND RESPSONSIBILITY
- Develops and maintains relationships with physicians, discharge planners, case managers, social workers, and other health care professionals who utilize hospice services.
- Schedules and conducts visits to those referral sources in order to assist in identifying those patients who may be appropriate for home health services thereby increasing the number of clients served by the agency/market.
- Maintains current knowledge of agency/market trends, coverage criteria, and industry changes to ensure compliance with required regulations.
- Represents the agency at health fairs, mall shows, other community service functions, and participates in civic and/or community committees.
- Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections.
- Employs marketing and promotional initiatives to achieve budgetary volume projections.
- Establishes and maintains positive working relationships with current and potential referral and payer sources.
- Builds and monitors community, customer, and payer and patient perceptions of the agency as a high-quality provider of services.
- Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs.
- Maintains comprehensive working knowledge of the agency markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning.
- Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel.
- Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by the agency
- Monitors and reports cost effectiveness of marketing efforts.
JOB REQUIREMENTS
- Bachelor's degree in Marketing, Business Administration, or related field preferred.
- 3+ Years of experience in home health marketing operations.
- Ability to market aggressively and deal tactfully with customers and the community.
- Knowledge of corporate business management.
- Demonstrates good communications skills, negotiation skills, and public relations skills.
- Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Base Pay Range: $60,000 - $65,000/year
WHY BENEFIT HEALTHCARE?
Benefit Healthcare is part of the Cornerstone Group with about 75 home health and hospice agencies throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health agency in Colorado Springs!
What makes us unique? At Benefit Healthcare, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:
- Celebration
- Accountability
- Passion for Learning
- Love One Another
- Intelligent Risk Taking
- Customer Second
- Ownership
We’d love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health agency in Colorado Springs!
Benefit Healthcare is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
After a change in your health, in-home medical care is the key to staying at home instead of moving into an assistive living situation.
Let Benefit Home Health Care evaluate your needs! Medicare, Medicaid, and commercial insurance cover most in-home medical costs. When patients need medical care, their first stop is to visit their primary care physician. Call us today to get started!