Community Impact Coordinator/Assistant Property Manager at POAH Communities
Torrington, CT 06790
About the Job
Community Impact Coordinator/Assistant Property Manager
Mission-driven and highly entrepreneurial property management firm focusing on affordable multifamily and senior housing is seeking a qualified individual to serve as Community Impact Coordinator/Assistant Property Manager. This individual will be a bright and dynamic leader with hands-on experience in resident services and the demonstrated ability to successfully assist with day-to-day operations.
In addition to providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success. We do this by working with local and national partners to provided services and supports to residents in the following outcome areas:
- Stable Housing: Ensuring all residents have an opportunity to realize their goals by removing barriers to staying in their home and growing within the community.
- Health: Supporting access to quality healthcare for youth, adults, and seniors across our portfolio.
- Education: Pledging to grow pathways to quality, affordable childcare, after school, and adult education.
- Employment: Strengthening partnerships with local employers and educational institutions to support income growth for individuals and families.
- Financial Stability: Through a variety of innovative programs and partners, encouraging the use of quality financial products, financial coaching, savings, and planning for the future.
- Community Engagement: Integrating our goals with those of the community to galvanize resident leadership in support of a better quality of life in all of our communities.
Responsibilities – Resident Services:
- Assess the needs of residents and families by administering an annual resident survey.
- Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers.
- Coordinate the delivery of services with local human service providers.
- Identify promising programs or opportunities for youth and families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities and more.
- Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
- Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders.
- Remain updated on Fair Housing, EIV, ADA, mandated reporting and other pertinent HUD rules and regulations and lease, house rules and related documents governing tenant residency at the assigned community.
Responsibilities – Operations:
- Ensure that systems are aligned within the parameters of HUD and state housing agency.
- Guarantee all applicable regulations are in place or created to maximize resident and employee safety and health.
- Make certain that all contracts are professionally prepared and that adequate engineering specifications are contractually incorporated for all major repair work.
- Ensure that compliance with all Federal, State and Local laws are maintained.
- Assist in collecting rents, processing move-ins / move-outs in the Yardi system, completing annual and interim certifications of households.
Qualifications:
Qualified candidates will ideally have:
Qualified candidates will ideally have:
- Minimum of two years prior experience in resident/social service programs (preferably in affordable housing).
- Ability to work with and motivate diverse resident populations.
- Hands-on experience and demonstrated ability to successfully assist in day-to-day operations, maintenance programs, marketing and leasing activities, occupancy and annual tenant certifications.
- Strong verbal, written and customer service communication skills are essential; computer proficiency (specifically in MS-Word, Excel, and Outlook) is a plus, as is familiarity with Yardi software.
- Ability to envision and create, in concert with manager, residents and staff, a harmonious, cohesive atmosphere.
- Flexibility, positive attitude, team orientation and willingness to learn are a must!
BENEFITS AT POAH COMMUNITIES
At POAH Communities, we prioritize the well-being of our employees and their families. We're committed to offering a comprehensive range of rewards and benefits tailored to your diverse needs. Our package includes:
- An Extensive Benefits Package Including PPO Medical, Vision, and Dental Insurance
- Generous Time Off: 15 Days of PTO and 2 days of Personal Time in the First Year Plus 11 Paid Holidays
- Competitive 401(k) Matching, up to 4% of pay
- Wellness Program
- Flexible Spending Accounts for Medical, Dependent Care, Transit and Parking
- Tuition Reimbursement Program
- Employee Referral Incentive Program
- 12 Weeks of Paid Parental Leave
- Bereavement Leave
- Jury and Witness Duty Leave
- Company-Provided Life and Accidental Death & Dismemberment Insurance
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.
ABOUT US
POAH Communities is a mission-driven organization dedicated to building and improving communities. Beyond providing safe, comfortable, and affordable homes, we believe that well-managed housing can empower residents and serve as a platform for their success.
POAH Communities specializes in the professional management of affordable multifamily housing and currently manages over 13,000 affordable housing apartments in Connecticut, Florida, Illinois, Maryland, Massachusetts, Michigan, Missouri, New Hampshire, Ohio, Rhode Island, and Washington, DC. POAH Communities has over 500 employees and is part of the Preservation of Affordable Housing, Inc. (“POAH") family.
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