Community Health Worker (Cancer Screening Navigator) - Legacy Community Health Services

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Position Summary

Responsible for navigation, outreach, and health promotion within Legacy clinics and neighborhoods located near clinic to increase awareness of cancers screenings and health promotion as well as adult medicine, OBGYN, dental, and behavioral health services. Collaborates with department staff to facilitate efficient utilization of resources which include referrals, linkage to care, communication with providers, access to community resources, and transportation.

Essential Duties & Functions

• Serve as an initial point of contact for patients, employees, clients, medical staff, and other callers seeking help from the department.
• Assist patients in navigating the health services system. Coordinate needed physician referrals and appointments for patients.
• Coordinate screenings and facilitate patient access to agencies and other community resources and transportation.
• Place reminder calls to indicated patients and document outreach attempts in the patient’s chart/EHR.
• Updates patient information in patients’ chart/EHR, as needed/appropriate.
• Provide resolutions to the patient’s concerns within job scope.
• Provide competent and professional assistance to meet the needs of health care team and patients.
• Advocate for individuals and communities within the health care system.
• Assist with department initiatives, as requested.
• Promotes effective working relations and works effectively as part of a team to facilitate the ability to meet goals and objectives, around timely, efficient care and highly reliable customer service.
• Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job–related hazards.
  • Maintains work area and equipment in condition required by Legacy standards.
  • Follows Legacy’s exposure control plans/blood-borne and airborne pathogens.
  • Participates in routine environmental audits and communicates needs as appropriate.
  • Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment (Universal Precautions).
  • Assures a safe environment by instituting appropriate control measures.
  • Attends and completes annual required education programs.
• Perform other duties as assigned

Required Education, Certifications, Licenses, & Training

• High school diploma or high school equivalency (GED) is required.
• Completion of approved DSHS-certified 160-hour competency-based Community Health Worker training program is required.
• Certification as Community Health Worker is required.

Required Years of Experience

• Three (3) years of healthcare (physician’s office, acute care, long term care and/or case management) experience is required.
• Experience in overcoming the health care system barriers and facilitate timely access to quality medical care is required.

Desirable Education and/or Experience

• Associate level degree is preferred.
• Previous experience in Internal Medicine or Oncology departments is preferred.

Required Knowledge, Skills, and/or Abilities

• Must be bilingual: Proficiency in speaking, reading, and writing the English and Spanish languages are required to perform the essential roles of this job.
• Strong organizational skills.
• Ability to problem solve and prioritize multiple tasks and other role components.
• Proficiency in computer skills including Microsoft software and data entry.
• Ability in working in a fast-paced environment.
• Knowledge of the EPIC system.
• Knowledge of Medical Terminology.
• Demonstrates respect for all individual, cultural, and social diversity.
• Willing to travel as needed to events, hospitals, and other community health centers

Benefits

As part of values that Healthcare is a Right and not a Privilege, we offer a suite of benefits

• Legacy is a proud participant in the Texas Loan Repayment Program.
• Medical / Vision / Dental (Costs of benefits are based on your yearly salary)
• Medical visit copays are waived when seeing a Legacy provider.
• 9 Holiday + 1 Floating Holiday
• 403b Retirement Plan
• Bright Horizons Back-up Care
• As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app– your easy, time-saving solution to managing family care challenges while on the go.

Paid Time Off (PTO)

• PTO Exchange benefit

PTO Exchange will provide you with the option to convert a portion of your accrued but unused PTO hours for use toward several different benefits and causes, based on your own priorities.

With PTO Exchange, you can convert a portion of your unused PTO into:

• 403(b) Retirement contributions
• Student loan payments / Tuition for the employee
• Leave Sharing donations to fellow employees