Community Development Mortgage Loan Officer - HomeTrust Bank

Job Summary

The Community Development Mortgage Loan Officer is responsible for establishing and maintaining effective community relationships with Realtors, not-for-profits, and governmental agencies which result in lending opportunities related to CRA and Fair Lending. Incumbent is responsible for sourcing and managing community lending and diverse market program initiatives with internal and external partners, which generate mortgage loans that impact the Bank’s CRA and Fair Lending performance. Initiatives include local affordable housing lending assistance programs, homebuyer seminars, and other special programs as approved. Loan Officer is expected to call on government sponsored entities and (private) not-for-profit housing agencies supporting low-to-moderate income housing interests and initiatives in the markets they serve. Goal is to originate and process 1-4 family residential real estate mortgage loans and develop long-lasting full-service banking relationships. 

Incumbent counsels borrowers to ensure they acquire a loan product appropriate to their circumstances. Assesses with customer the best options for the customer’s needs and makes appropriate recommendations. Analyzes the prospective borrower’s income and debt, counsels borrower on credit record or other problems, and pre-qualifies the borrower. 

Key Responsibilities / Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Cultivate and maintain key market relationships focusing on goals related to CRA and Fair Lending growth and expansion.
• Jointly with internal leadership and external community partners, proactively develop strategies for measurable community and economic development activities and initiatives.
• Focus of origination efforts will be on underserved, low- and moderate-income population.
• Research, then develops and maintains relationships with, organizations and agencies within designated market area which are focused on providing services to low- and moderate-income communities.
• Represents the Bank in community-based meetings and initiatives which have a primary focus of providing services to low- and moderate-income communities.
• Prequalifies borrowers using standard underwriting procedures.
• Counsel customers on home buying and financing process.
• Develops and maintains personal loan pipeline.
• Works with Loan Processor to facilitate underwriting and processing phases of loans.
• Answers telephone and written inquiries concerning active loans and Bank loan offerings.
• Cross-sells financial institution products and services as appropriate.
• Maintain confidentiality and security of sensitive information.
• Adhere to all corporate policies and procedures, Federal and State regulations and laws.
• Complete all mandatory annual compliance training.
• Perform other duties and special projects as assigned.
• Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.

Job Requirements

Education:

• High school diploma or equivalent required. 

Required:

• 3+ years of experience required as a retail loan originator, processor, sales assistant or equivalent experience with a proven sales record.
• Good basic computer skills.
• Must be bondable, and valid driver’s license.
• Ability to understand and use bank loan policies and procedures to support positive customer interactions.
• Ability to communicate effectively with customers, staff, and the general public in a positive, problem-solving manner.
• Ability to listen to and convey accurately and quickly, detailed information, important instructions and/or ideas.
• Ability to think and act independently within guidelines and limitations of bank policy and assigned personal authority.
• Proficient in Microsoft Office products.

Preferred:

• College degree in related field.

About HomeTrust Bank

HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, and Tennessee. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization. 

Work Environment, Physical Requirements  

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.

• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines.
• Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
• Physical activity requiring reaching, sifting, lifting up to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
• The employee will frequently communicate and must be able to exchange accurate information with others.
• The employee may need to move around their office to attend meetings and to access files, machinery or other job-related tools.

DISCLAIMER:  HomeTrust Bank is an evolving company.  As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

HomeTrust Bank values and promotes diversity and inclusion in every aspect of our business and at every level within the company. We recruit, hire, and promote employees based on their individual ability and experience and in accordance with Affirmative Action and Equal Employment Opportunity laws and regulations. Our policy is that we do not discriminate on the basis of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, pregnancy, marital status, status as a protected veteran, or any other status protected by federal, state, or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)