Community Broadband Program Manager - Los Angeles County Economic Development Corporation

Job Title: Community Broadband Program Manager

Reports To: Senior Director, LA DEAL

Department Special Projects

FLSA Status: Exempt

Salary: $75,000 to $85,000

Summary:

The Community Broadband Manager will support program administration, operations, and strategic alignment, playing a critical role in the development, implementation, and evolution of the Los Angeles Digital Equity Action League (LA DEAL) regional broadband consortium and related digital equity initiatives for LAEDC. The ideal candidate will be a forward-thinking individual with at least 3 years of relevant experience, program management, stakeholder engagement, and administrative development. The Program Manager will report to and work alongside the LAEDC's Senior Director of LA DEAL to address broadband access in a systemic and equitable way through community representation and a strong infrastructure of civic leaders representing business, education, nonprofits, and government, so that both unserved and underserved communities have equal access to affordable, reliable, and high-speed internet service, and the devices and training to optimize their use.

The Community Broadband Program Manager will be tasked with aiding programmatic, communication, and administrative support to meet various grant objectives and deliverables. This role necessitates strong leadership along with an elevated level of research and reporting skills, and manage a wide variety of stakeholders, facilitating new opportunities within the digital equity ecosystem, and supporting programmatic alignment, communication, and targeted outcomes.

LAEDC's Culture of Inclusion

LAEDC is committed to cultivating and preserving a culture of inclusion and connectedness. Understanding that we, like the population we serve, come from all walks of life and are a stronger organization because of it, the LAEDC is committed to a culture that values and prioritizes diversity and free expression within its team. We are proud to be an equal opportunity employer that stays true both to our roots here in Los Angeles County and to our mission by ensuring that anyone, regardless of one's background, origin, orientation, or station in life, and other characteristics that make our employees unique, can find a home at the LAEDC with our team.

Duties:

• Manage, staff, and assist in coordinating logistics for meetings, including agenda development, invitation out-reach, follow-up, attendance, and day-of check-in; meeting facilitation, as appropriate; and taking meeting notes.
• Manage, gather, and organize information from various sources such as databases, reports, articles, computer files, and partner interviews to analyze information and identify opportunities.
• Identify, collect, and analyze information, and present findings, devising new internal structures for an organizational component within the program.
• Organize and deliver briefings to present findings, solutions, and recommendations to staff,

and prepares option papers and similar staff reports.

• Develop and draft reports and presentations for internal and external audiences.
• Gather data and develop a repository of resources to support programmatic efforts and disseminate to program partners.
• Build and maintain new and existing partner relationships and develop new opportunities for collaboration.
• Update and maintain external communications, including newsletters, event blasts, website updates, and other marketing materials.
• Collect, curate, and develop PR-related content, copy, metrics, and images for use on the website and social media in partnership with all LAEDC teams.
• Monitor, distill, and share policy developments, funding and resources opportunities, and other project-related developments.
• Assist in the development and writing of grant and other funding opportunities.
• Carry out additional duties and departmental projects as assigned.
• Ensure all activities and duties support the LAEDC's strategic plan, mission, goals, and objectives.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; actively participates in meetings.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goal and objectives; supports everyone's efforts to succeed; recognizes accomplishments to other team members.
• Project Management - develops project plans; manages project team activities; communicates changes and progress; completes projects on time and budget; coordinates projects.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet audience needs; presents numerical data effectively; reads and interprets written information.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education/Experience: Associate degree from a community college or bachelor's degree from four-year college or university preferred; or four years related experience and/or training in workforce development; or equivalent combination of education and experience.
• Language Ability: Ability to read, analyze, and interpret general business correspondence. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer and Other Technical Skills: To perform this job successfully, an individual should have strong and comprehensive proficiency in technology communication tools (email, video conferencing), office suite applications (Microsoft, Google, etc) in word processing, spreadsheets, presentations, and databases, cloud-based tools, and the ability and comfort level to quickly learn related new technology applications.
• Certificates and Licenses: N/A
• Supervisory Responsibilities: Staff coordinators, interns.
• Qualified Applicants: The LAEDC will consider qualified applicants, including those with criminal histories, in a manner consistent with state and local Fair chance laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). The LAEDC is an Equal Opportunity Employer. For further information about LAEDC please visit our website at laedc.org.

Work Environment:

The work environment is currently "hybrid" with a portion of time spent working in the office and a portion of time spent working remote, at the discretion of the senior director.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is frequently required to talk or listen. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and distance vision.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.