Community Banking Representative - FRONTIER BANK OF TEXAS

Job description

At Frontier Bank of Texas, we have created a culture of honesty, integrity, loyalty, community, leadership, and respect. When you join Frontier Bank you become part of a family. This tribe is intensely committed to delivering superb customer service and financial sophistication to our communities. 

To inspire greatness we invest in our people by offering growth opportunities through training and education, a work-life balance environment, and competitive compensation. We recognize those who deliver beyond expectations through contribution bonuses and employee-nominated awards. 

Together, we’re redefining community banking by having one level of service. Personal. If you are ready for a strong sense of comradery, join us and experience your new Frontier.

Summary:

The Community Banking Representative serves as the front-line sales and service banker for Frontier Bank prospects and customers seeking to start and grow a relationship with our bank.

Primary Responsibilities:

● Demonstrates Frontier Bank of Texas values: HONESTY, LOYALTY, DEPENDABILITY, LEADERSHIP, COMMUNITY, RESPECT

● Provides superior service to prospects and clients seeking to do business with Frontier Bank

● Actively seeks to acquire, service, and retain new business for Frontier Bank

● Performs all sales and service duties related to onboarding new customers

● Provides excellent customer service to our existing customers

● Assists in transactional duties, including the teller function

● Assists in marketing efforts to promote the Frontier Bank of Texas brand

● Opens new deposit accounts

● Takes consumer loan applications and/or refers opportunities to senior lending team

● Offers additional services to clients, including Debit Cards, Online Banking, Mobile Deposit, E-Statements, Credit Cards, and other Frontier Bank products as appropriate for the client

● Engages in a needs-based approach to determine client needs, and responds with solutions that fit those needs

● Refers real estate and business loan opportunities to senior lending team

● Participates in community events and represents the bank with distinction

● Other responsibilities may be assigned by the Bank’s Board of Directors or Senior Officers

Qualifications:

The individual must be able to perform each essential duty in a highly successful manner as determined by the bank’s Board of Directors. The requirements listed below are representative of the knowledge, skill, and ability required for the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

● High school diploma or general education degree (GED);

● 3 years related banking experience and/or training; or equivalent combination of education and experience. College level course work in finance, business management, and/or accounting, or equivalent training, is encouraged.

Language and Communication Ability:

The individual must be able to articulate, communicate, and display the Frontier Bank of Texas values. The individual must have the ability to read, analyze, and interpret technical journals and literature, laws and regulations and legal documents. The individual must have the ability to respond to common inquiries from customers, regulatory agencies, members of the community, shareholders, and others. The individual must have the ability to effectively communicate in writing to many audiences, including shareholders, Board of Directors, executives, CEO, customers, and others.

Reasoning Ability:

The individual must have the ability to define problems, solve problems, collect data, establish facts, and draw valid conclusions. The individual must have the ability to interpret technical instructions and to deal with abstract and concrete issues.

Computer Skills:

To perform this job successfully, an individual must possess knowledge of word processing software, spread sheet software, internet software, and contact management systems. The individual must have the organizational skills to utilize Microsoft Outlook for appointment setting and other duties.

Work Environment:

The work environment characteristics described herein are representative of those an employee encounters while performing the essential duties of this job. The noise level in the work environment is usually moderate or less.

Physical Demands:

The physical demands described herein are representative of those which must be met by an employee to successfully perform the essential duties of this job. The employee must frequently lift and/or move up to ten pounds and occasionally lift and/or move up to twenty five pounds. While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk, and hear.

Job Type: Full Time