Communications Manager- Digital - Retirement Housing Foundation

Retirement Housing Foundation (RHF) is a non-profit organization of 198 communities in 29 states, Washington, D.C., Puerto Rico, and the U.S. Virgin Islands. RHF provides housing and services to more than 22,500 older adults, low-income families, and persons with disabilities. The RHF logo symbolizes a program that has grown from the very modest beginnings of a $7,000 investment. RHF has grown to be one of the largest organizations in the US devoted to building and preserving affordable housing for the most vulnerable members of society. If you have a desire to make a difference in the lives of the elderly, low-income families, and persons with disabilities, then RHF may have just the right position for you.

Job Summary:

The Manager of Communications shall play a key role in developing and executing comprehensive communications strategies. This includes creating engaging content, working with staff in digital communications, internal communications, crisis communications and overseeing efforts to promote the organization’s Mission, services, and initiatives.  The primary goal of this position is to raise awareness, engage the community, and ensure brand consistency across all platforms. This position will work closely with other departments and staff in the field within the organization to promote their efforts as well.

Key Responsibilities

Publications:

• Creation of the quarterly RHF Today newsletter
• Occasionally contribute to the monthly staff newsletter
• Coordinates the multi-department efforts to produce the RHF Annual Report.
• Works with managers in the field on marketing materials for the communities.

Website:

• Works with the webmaster to keep the website fresh and up to date.
• Responsible for creating new content as needed. (new community pages, new program or project pages, etc.)
• Supervise the monitoring of the info@rhf.org mailbox and expedite questions/problems to the appropriate departments.

Social Media:

• Work with designated Communications staff in the areas of
  • Creation of content for our various social media platforms.
  • Creation of editorial calendar for posting content on our various social media platforms to increase engagement and reach.
  • Create and update RHF and its communities’ Google Business pages.
  • Work with various consultants (Critical Mention and Birdeye) on monitoring and responding to social media issues.

Video:

• Work with Communications staff and various RHF Departments to create video content for -
  • Events
  • Campaigns
  • Training materials
• Coordinate the process of selecting videographers in the various geographical areas RHF operates in.

Annual Management Conference:

• Create programs for the Worship Service and Annual Dinner
• Create visual presentations, including slide shows and videos, for the management conference and the annual dinner.
• Oversee the creation and production of awards, certificates, and meeting related materials.
• Create invitations and correspondence for UCC Conference Ministers and local congregations.

Internal Communications:

• Work with designated Communications staff in the areas of
  • The RHF monthly staff newsletter
  • The RHF Intranet site

Event Planning:

• Coordinate with pertinent departments for –
  • Groundbreakings
  • Dedications
  • Special Events
• Ensure events align with RHF’s Mission and Brand, providing logistical and creative support.

Media Relations:

• Write press releases and pitch stories about RHF’s events, awards and Advocacy initiatives.

Advocacy:

• Collaborate with LeadingAge and its state affiliates, NAHMA, CHHSM, and other organizations to advocate for policies supporting RHF’s Mission and residents.
• Draft letters and statements to legislators and stakeholders on relevant issues.

Miscellaneous:

• Maintain and archive digital and physical records, including photographs and publications.
• Oversee the ordering of company-wide stationary and promotional materials
• Manage facility photo galleries and displays at the national office
• Coordinate photography and displays for events and conferences.

Other Duties as Assigned:

• Support additional projects, including award nominations, special publications, and custom presentations.
• There will be some travel involved.

Education and Experience Required:

Education:

• Bachelor’s degree in Communications or related field.

Experience:

• 5+ years of experience in non-profit communications, preferably in senior services and/or affordable housing
• Proven expertise in managing publications, marketing and advocacy campaigns.
• Skilled in event planning, video production, and graphic design.

Skills:

• Exceptional oral and written communications skills.
• Must have extremely strong proofreading skills.
• Proficiency in desktop publishing, graphic design software, and video editing tools.
• Strong organization and project management skills.
• Familiarity with digital platforms.

Personal Attributes:

• Commitment to RHF’s Mission and Core Values
• Can work in a team environment, adaptable, and detail oriented.
• Ability to manage multiple priorities under tight deadlines.

Compensation:

Actual base salary is determined based on several factors, including but not limited to geography, job-related knowledge, experience, and budget considerations. The starting salary within the range is typically aligned with the minimum experience required for the role.

The role is considered exempt, so it is not eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $89,000 - $115,000 annually (equivalent to approximately $42.79 - $55.29 per hour).

Benefits:

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.

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