Communications Coordinator - Interviews begin after the holidays! - SYNERGY HomeCare of Daphne

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Communications Coordinator, you will feel appreciated, recognized, and rewarded.

Do you: 

• Enjoy serving others?
• Place importance on details in your work?
• Excel at matching caregivers with clients?
• Enjoy building relationships with clients and caregivers?

We have an opening for a Communications Coordinator who can answer yes to these questions. At SYNERGY HomeCare we create a world of care at home for all, which means you will have the opportunity to support a dedicated team who cares for a wide variety of people; spanning all ages and all abilities. The Communications Coordinator at SYNERGY HomeCare plays a crucial role in ensuring that caregivers are effectively matched with clients, providing compassionate care in their homes. This position emphasizes the importance of relationship-building, attention to detail, and effective communication to create a supportive environment for both caregivers and clients.

Communication Coordinator Benefits include:

• Competitive pay ranges 
• Paid Time Off
• Supportive team environment
• Health, Dental, and Vision insurance from BCBS offered after 90 days (we pay 50% of employee premuium)
• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.
• Profit Sharing 

Communication Coordinator Primary Responsibilities:

• Regular communication with caregivers 
• Regular communication with clients and their families 
• Schedules shifts and hours by matching caregiver qualifications and availability to client’s  needs
• Monitoring a daily visit list to be sure all caregiver shifts are completed for our clients
• Filling in shifts when there is a change or cancel shift in a client or caregiver schedule
• Communicates new assignments and/or schedule changes to CGs and clients
• Processes data necessary to initiate accurate payroll and billing processes 
• General administrative/office tasks, responsible for caregiver orientation  
• Participates in client care conferences as requested by immediate supervisor 
• Works with Management to assist in the resolution of CG  issues 
• Establishing trust, credibility, and positive working relationships with caregivers, clients, and client families through timely and reliable communications by phone, text, and emails

Communication Coordinator Requirements:

• Experience – Two years scheduling experience preferred. Experience in AxisCare a plus.
• Education – High school diploma
• Skills – Exceptional customer service skills, time management skills, excellent communication skills, patience, able to handle stressful situations at times
• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated, wanting to work, and willing to learn.

If you would like to join our outstanding team at SYNERGY HomeCare, apply today!