Communications Assistant - Craftsman Contractors

Are you passionate about making meaningful connections and driving communication strategies to new heights? Craftsmen Contractors is currently seeking a dynamic individual to join our team onsite in our Lexington, KY office as a Communications Assistant.

Key Responsibilities:

Support Director of Communication: Assist in managing heavy call volume outbound and inbound leads, setting up appointments, and ensuring seamless communication flow with potential customers as their first impression to Craftsmen.

CRM Management: Utilize your keen eye for detail to handle data entry and maintenance in our CRM system, ensuring accurate lead tracking and management.

Customer Communication: Engage with customers both inbound and outbound, providing exceptional service and support to enhance their experience with us.

Lead Pipeline Development: Collaborate with the team to develop and nurture robust lead pipelines, leveraging CRM functionalities, phone calls, text messages, and emails effectively.

Qualifications:

Proficiency in Google Workplace: Navigate through G Suite with ease to streamline tasks and communications.

CRM Expertise Preferred: Experience with CRM systems is preferred, showcasing your ability to handle data efficiently.

Strong Communication Skills: Your ability to communicate effectively, both verbally and in writing, is crucial to excel in this role.

If you're ready to embark on an exciting journey where your skills will be valued and your contributions make a significant impact, we want to hear from you!