Commercial Property Manager - Tarragon Property Services

Recognized as one of the leaders in managing industrial, retail and multifamily properties in the Pacific Northwest, Tarragon Property Services L.L.C. is a locally owned property management company with more than 35 years of experience. Through our affiliated companies, our ownership develops the properties we manage, which supports our long-term investment in the communities where our residents and tenants live, work and play. We strive to build lasting value and relationships in real estate for generations.

The Property Manager helps to ensure long-term occupancy and viability of our commercial properties by providing the highest level of customer service to tenants, maintaining the overall appearance and curb appeal of assigned properties, and managing the operating costs and capital expenditures.

Property Operations

• Ensure quarterly physical property inspections are completed; partner with vendors & maintenance engineer to follow through on any necessary repairs or maintenance.
• Interface with property vendors, tenants and contractors to ensure prompt response to maintenance issues and that budgeted maintenance and repairs are performed on schedule.
• Make sure recurring contracted services are performed on schedule and on budget, ensuring services meet contract specifications.
• Work with the property management team to ensure budgeted capital projects are performed on schedule.
• Request/review/recommend bids for contracted services.
• Review contract specifications and make recommendations for necessary changes or updates.
• Generate service contracts as needed, for review by Director of Property Management Operations.
• Partner with the property management team, maintenance engineer and contracted vendors to schedule repairs and work orders.

Financial and Reporting

• Review and approve, within prescribed limits of authority, vendor invoices.
• Demonstrate financial analysis skills and understanding of the budgeting process.
• Prepare and present annual operating budgets, including income, expenses, escalations and capital.
• Prepare monthly and quarterly financial reports, including executive summary, variance comments, and AR narrative.
• Set up recovery profiles and prepare annual CAM estimates and reconciliations.
• Prepare monthly expense accruals for Property Accountants.
• Review monthly operating statements and prepare operational narrative report for Executive Leadership Team.
• Review gross sales and bill percentage rent monthly.

Tenant and Owner Relations

• Responds to and resolves tenant concerns; meets with tenants as needed to ensure tenant needs are met, and the highest quality property management service is achieved.
• Maintain courteous, professional, service-oriented rapport with tenants and owner representatives.
• Promote and foster confident, comfortable relationships with tenants and owners.
• Schedule and perform tenant move-in and move-out inspections.
• Assists Director of Property Management Operations in review of Tenant Improvement or Alteration requests, attends associated pre-construction meeting.
• Create tenant "welcome package".
• Plan and distribute annual tenant appreciation gifts or events.

Risk Management

• Helps maintain all State and Federal required reports and safety documentation.
• Reviews security patrol reports and incident files.

The above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.

Experience Required

• 5+ years Commercial Property Management experience, 2+ years at a Property Manager level strongly preferred (portfolio to include industrial, office and/or retail properties; residential experience is not applicable).
• Experience calculating CAM estimates and reconciliations required.
• Proficiency in MS Office, experience with Yardi strongly preferred.
• Excellent written and verbal communication skills, organizational skills, attention to detail, and ability to be self-directed in a customer service and team-oriented environment.
• Ability to multi-task effectively in a fast-paced work environment and consistently meet deadlines.

• Ability to speak, write and understand English.
• Ability to work outside of normal office hours to meet various deadlines.
• Must have working vehicle, ability to travel locally, valid driver license and current auto insurance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is rarely active but may require standing, walking, bending, kneeling, stooping and crouching. The employee must frequently sit and use a computer for long periods of time. Specific vision abilities are required to do this job including close vision. The employee must sometimes lift and/or move items up to 25 pounds. The employee must be able to drive for short to moderate distances and/or times. The employee must often walk through the outdoors and various terrain environments. The employee may be required to access building roof and mechanical areas via stairways or access ladders.

Why Work For Us?

• Health Insurance including Dental & Vision Insurance + FSA
• 401(k) Retirement Plan with Company Match
• Life Insurance
• Long-term Disability Insurance
• Paid Time Off and Holidays
• Support employee development and professional organizational memberships
• We encourage career growth
• Salary: $80,000-$95,000

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, marital or veteran status, or any other legally protected status.