Commercial Lines Operations Manager (On-site) at Jobot
Stockton, CA 95201
About the Job
This Jobot Job is hosted by: Dana Stark
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $120,000 - $150,000 per year
A bit about us:
A division of a very large independent, national insurance brokerage that services clients nationwide.
Why join us?
We pride ourselves on our culture. We we are passionate about collaboration and growth. Collaboration is at the center of our culture. Collaboration helps us elevate the client experience, ensuring we grow with integrity, both as an organization and as individuals. We value an inclusive and diverse work environment and take care of our employees.
We value individual contributions, superior customer service, high performance standards, and a collaborative work style. We provide a great team environment and an opportunity for personal and professional growth. In addition, we offer an outstanding compensation and benefits package including educational assistance and a 401(k) plan with company match.
Job Details
Job Title: Commercial Lines Operations Manager
Overview:
We are seeking a dynamic and experienced Commercial Lines Manager to oversee and manage our commercial insurance department. The Commercial Lines Manager will be responsible for leading a team of insurance professionals, ensuring the efficient operation of commercial lines policies, and driving growth and profitability within the department.
Responsibilities:
Team Leadership:
Supervise and provide leadership to a team of commercial lines, personal lines, claims, and support staff.
Instill processes and procedures
Foster a collaborative and high-performance work environment.
Conduct regular team meetings, performance evaluations, and coaching sessions to ensure team members are meeting their goals and objectives.
Policy Management:
Oversee the underwriting process for commercial insurance policies, including risk assessment, pricing, and policy issuance.
Ensure adherence to underwriting guidelines, company policies, and regulatory requirements.
Review and approve high-risk or complex policy applications.
Relationship Management:
Develop and maintain relationships with key commercial clients, brokers, and agents.
Act as a point of contact for escalated customer inquiries and complaints, resolving issues in a timely and professional manner.
Collaborate with sales and marketing teams to identify opportunities for business expansion and client retention.
Performance Analysis:
Analyze data and trends to identify areas for improvement and implement strategies to optimize departmental performance.
Prepare and present regular reports to senior management on departmental performance and strategic initiatives.
Compliance and Risk Management:
Ensure compliance with all relevant laws, regulations, and industry standards.
Stay updated on changes in regulatory requirements and communicate updates to the team.
Implement risk management strategies to mitigate potential losses and ensure sound underwriting practices.
Qualifications:
Bachelor's degree in Business Administration, Finance, Insurance, or a related field. Master's degree or professional certifications a plus.
Proven experience (5 years) in commercial lines underwriting or management within the insurance industry.
Strong leadership and managerial skills, with the ability to motivate and develop a team.
Excellent analytical and decision-making abilities, with a keen attention to detail.
In-depth knowledge of commercial insurance products, underwriting principles, and risk assessment techniques.
Proficiency in using insurance software and technology platforms.
Exceptional communication and interpersonal skills, with the ability to build relationships with clients, colleagues, and industry partners.
*Will also be responsible for working a small commercial book
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $120,000 - $150,000 per year
A bit about us:
A division of a very large independent, national insurance brokerage that services clients nationwide.
Why join us?
We pride ourselves on our culture. We we are passionate about collaboration and growth. Collaboration is at the center of our culture. Collaboration helps us elevate the client experience, ensuring we grow with integrity, both as an organization and as individuals. We value an inclusive and diverse work environment and take care of our employees.
We value individual contributions, superior customer service, high performance standards, and a collaborative work style. We provide a great team environment and an opportunity for personal and professional growth. In addition, we offer an outstanding compensation and benefits package including educational assistance and a 401(k) plan with company match.
Job Details
Job Title: Commercial Lines Operations Manager
Overview:
We are seeking a dynamic and experienced Commercial Lines Manager to oversee and manage our commercial insurance department. The Commercial Lines Manager will be responsible for leading a team of insurance professionals, ensuring the efficient operation of commercial lines policies, and driving growth and profitability within the department.
Responsibilities:
Team Leadership:
Supervise and provide leadership to a team of commercial lines, personal lines, claims, and support staff.
Instill processes and procedures
Foster a collaborative and high-performance work environment.
Conduct regular team meetings, performance evaluations, and coaching sessions to ensure team members are meeting their goals and objectives.
Policy Management:
Oversee the underwriting process for commercial insurance policies, including risk assessment, pricing, and policy issuance.
Ensure adherence to underwriting guidelines, company policies, and regulatory requirements.
Review and approve high-risk or complex policy applications.
Relationship Management:
Develop and maintain relationships with key commercial clients, brokers, and agents.
Act as a point of contact for escalated customer inquiries and complaints, resolving issues in a timely and professional manner.
Collaborate with sales and marketing teams to identify opportunities for business expansion and client retention.
Performance Analysis:
Analyze data and trends to identify areas for improvement and implement strategies to optimize departmental performance.
Prepare and present regular reports to senior management on departmental performance and strategic initiatives.
Compliance and Risk Management:
Ensure compliance with all relevant laws, regulations, and industry standards.
Stay updated on changes in regulatory requirements and communicate updates to the team.
Implement risk management strategies to mitigate potential losses and ensure sound underwriting practices.
Qualifications:
Bachelor's degree in Business Administration, Finance, Insurance, or a related field. Master's degree or professional certifications a plus.
Proven experience (5 years) in commercial lines underwriting or management within the insurance industry.
Strong leadership and managerial skills, with the ability to motivate and develop a team.
Excellent analytical and decision-making abilities, with a keen attention to detail.
In-depth knowledge of commercial insurance products, underwriting principles, and risk assessment techniques.
Proficiency in using insurance software and technology platforms.
Exceptional communication and interpersonal skills, with the ability to build relationships with clients, colleagues, and industry partners.
*Will also be responsible for working a small commercial book
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
120,000 - 150,000 /year