Commercial Lines Insurance Processor - Árachas Group

About Us

Founded in 1975, Arachas Group, LLC is an independent insurance and risk management company offering business, employee benefits, and personal solutions to clients of Bartlett, IL, and 44 states across the United States. At Arachas Group, we work as one to focus on the needs of our clients. We have been providing insurance services to our clients for over 40 years. As an independent insurance agency, we have direct contracts with some of the best insurance companies in the industry.

We believe that successful people make successful businesses, which is why we make every effort to provide our employees with an environment in which they can excel. Our professionals are integral in defining our business—delivering results to our clients and driving our company to success. We make it our job to treat them well. We recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefits package is regularly reviewed and modified to offer those benefits most valuable to both the employee and their family. Our agency understands the importance of focus and dedication and we are looking for a permanent team member who understands delivering superior service is what separates us from the rest. We offer competitive salary, generous benefits, and the option for hybrid work.

Commercial Lines Insurance Processor

Job Overview:

Under the direct guidance of the Commercial Lines Manager and by established policies and procedures, the Processor is responsible for aiding a team of Commercial Account Managers, and Customer Service Representatives. Primary responsibilities include maintaining the integrity of pulling company documents, maintaining activities, and providing superior customer service.

Responsibilities:

• Pull company documents from company websites daily
• Notices of Cancellation (NOCs)
• Direct billing questions
• Simple proof of coverage certificates
• Renew bonds in Applied Epic
• Rename bond activities
• Generate loss runs
• Renewal of driver list requests
• Reroute Statement of Values (SOV) requests
• Reroute mail/documents to Account Manager and Customer Service Representatives
• Fillable driving school certificates
• Auto ID Cards
• Collaborate with team members, mentor staff, provide expertise and answer questions, and participate in formal and informal meetings as needed

Knowledge, Skills & Abilities:

• High School Diploma
• Illinois Property & Casualty License desired but not required; will need to obtain the license
• Working knowledge of Commercial Insurance Property & Casualty Coverages, Carriers & Products
• Proficient with Microsoft Office Suite
• Experience with Applied Epic; will consider other agency management systems
• Displays a high level of regard for trust and confidentiality
• Displays strong written and verbal communication skills
• Displays strong organizational skills and the ability to multi-task to meet established deadlines

Schedule: Monday-Friday, 8:30am-5:00pm

Office Location: 8152 South Cass Avenue, Darien, IL 60561

Benefits:

• Competitive Compensation
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.