Commercial Lines Insurance Customer Service Representative - The Lapeer Agency Inc

The Lapeer Agency Inc. is a family-owned business proudly celebrating 100 years of service in 2025. Our commitment to honesty, integrity, and putting clients first defines everything we do. Located in a small town, we deliver personalized, in-person service to our clients while fostering a low-key, casual work environment where teamwork and mutual support thrive.

We are seeking a Commercial Lines Insurance Customer Service Representative to join our dedicated team. In this role, youll provide exceptional service to our clients while working in a supportive and autonomous environment. This position offers a base salary of $40,000$55,000 per year, based on experience, with opportunities for growth.

Apply today to become part of a legacy that has proudly served its community for nearly a century!

Salary Range: $40000 - $55000 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Tuition Reimbursement

Mon-Fri Schedule

Evenings Off

Weekends Off

• Handle policy renewals to ensure clients maintain adequate coverage.
• Provide quotes for new business and help clients choose the best options for their needs.
• Assist clients with claims, offering guidance and support throughout the process.
• Perform general insurance services, addressing client inquiries and policy updates.
• Maintain accurate records and ensure compliance with insurance regulations.

• Active insurance license (required).
• 3+ years of experience in commercial lines insurance (preferred but flexible based on qualifications).
• Strong integrity, honesty, and a pleasant personality.
• High attention to detail and accuracy in all tasks.
• Ability to collaborate effectively with team members in a small office setting.