Commercial Lines Account Manager-Trucking - Insurance Staffing

Commercial Lines Account Manager – Trucking Insurance
Location: Remote (Agency based in Delphi, IN)
Salary Range: $65,000 - $75,000

About the Agency:
Join a small, family-owned insurance agency based in Delphi, Indiana, with a strong reputation for providing personalized service to clients in the trucking industry. Our close-knit team values collaboration, client satisfaction, and professional growth. If you are looking for a role where you can make a meaningful impact and build lasting relationships, this opportunity is for you.

Position Overview:
We are seeking an experienced Commercial Lines Account Manager to oversee a diverse book of business specializing in trucking insurance. This position involves both marketing and servicing accounts for small fleets and owner-operators, representing approximately $1.7M in premium. The ideal candidate thrives in a remote work environment, has expertise in the trucking insurance sector, and excels in providing proactive client service while driving account growth.

Key Responsibilities:

• Account Servicing: Manage day-to-day client needs, including endorsements, certificates of insurance, billing inquiries, and renewals.
• Marketing: Collaborate with carriers to market new and renewal accounts, negotiating the best coverage and rates for clients.
• Client Relationships: Develop and maintain strong relationships with clients, understanding their unique needs and delivering tailored insurance solutions.
• Retention and Growth: Ensure a high retention rate by providing exceptional service, addressing concerns promptly, and identifying opportunities to expand coverage within the existing book of business.
• Carrier Relations: Build strong partnerships with trucking-focused insurance carriers, staying updated on market trends and product offerings.
• Compliance: Ensure all policies adhere to applicable regulations and guidelines while maintaining accurate and detailed documentation.

Qualifications:

• Experience: Minimum of 3 years in commercial lines account management, with a focus on trucking insurance preferred.
• Marketing Expertise: Proven success in marketing small fleet and owner-operator accounts to carriers.
• Technical Skills: Proficiency in agency management systems (AMS360 or similar) and strong working knowledge of insurance-related software and Microsoft Office Suite.
• Industry Knowledge: In-depth understanding of trucking insurance products, including coverage for motor carriers, owner-operators, and small fleets.
• Customer-Centric: Outstanding communication and interpersonal skills, with a commitment to providing exceptional service.
• Remote Work Capability: Must have a dedicated home office setup with reliable internet and the ability to manage work independently.

Why Join Our Team?

• Work remotely while being part of a supportive, family-oriented agency culture.
• Manage a robust and specialized book of business with growth potential.
• Collaborate with a team that values expertise, innovation, and client success.
• Competitive salary with opportunities for professional development.