Commercial Lines Account Manager - Doug Neil Insurance Agency

Join Doug Neil Insurance Agency, a leading name in the insurance industry, as a Commercial Lines Account Manager in our Clifton Park, New York office. We pride ourselves on offering exceptional service and comprehensive insurance solutions to our clientele. Our team is dedicated to a high standard of excellence, ensuring each client receives personalized service and support. As a Commercial Lines Account Manager, you'll be at the heart of our operations, managing a portfolio of commercial clients, and fostering strong, lasting relationships. Your role will be crucial in customizing insurance packages, providing expert advice, and supporting our clients through every step of their insurance journey. If you are passionate about delivering impeccable service, enjoy working in a collaborative environment, and are eager to contribute to our community-focused agency, we invite you to apply and become a valued member of our team.

Hourly Base Salary Based on Experience

Flexible Schedule

Hands on Training

Career Growth Opportunities

Mon-Fri Schedule

Responsibilities

Client Service: Build and maintain strong client relationships, serving as the primary contact for all commercial lines inquiries and service needs.

Policy Management: Efficiently manage a portfolio of commercial insurance accounts, ensuring timely renewals and addressing client concerns proactively.

Risk Assessment: Analyze client needs and assess risks to provide tailored insurance solutions that best meet their requirements.

Team Collaboration: Work closely with underwriters, brokers, and other team members to ensure comprehensive client service.

Documentation: Handle all necessary documentation and ensure that client records are up to date and accurate.

Client Education: Assist clients in understanding their policies, coverage options, and any changes in the industry that may affect them.

Experience: Minimum 2 years of experience in commercial lines insurance account management.

Licensing: Active New York Property & Casualty License is required.

Communication Skills: Excellent verbal and written communication skills are a must.

Organizational Skills: Strong ability to prioritize workload and manage multiple tasks efficiently.

Customer-Oriented: Dedication to meeting client needs and providing exceptional service.

Technical Skills: Proficiency with insurance management software and Microsoft Office Suite.

Attention to Detail: Precise record-keeping and ability to conduct thorough policy reviews.

Problem Solving: Ability to think critically and effectively resolve client issues.

Team Collaboration: Ability to work closely with other team members and departments.