Commercial HVAC Manufacturer Rep Manager - Lennox International

WHO WE ARE

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

WHAT YOU WILL BE DOING

The Manufacturing Rep Manager will be responsible for the following:  

• Track sales performance using company tools to analyze sales revenue and statistics, develop plans, strategies and goals to improve metrics and collaborate with Marketing teams on lead generation.
• Under direct supervision, the Manufacturers Rep Manager (MRM) will maintain and service the existing Manufacturers Rep (MR) customer base including development of new high, volume Manufacturers Rep. customers, establishing sales goals, quotas and providing technical support.
• Work with MR’s in the region to maintain current MR agreements, organize & facilitate regional training sessions, maintain open communication, keep contact lists and MR files, participate in quarterly MR evaluation meetings to review sales performance, develop strategy, redirect assets.
• Key Accounts - Initiate or maintain corporate communications with major consolidator or multi-branch contractors as directed by management of the Manufacturing Managers.
• Explore and qualify new MR’s in assigned market, establish first contact, and secure alignment with the district team.  
• Coordinate onboarding activities for new MR’s including training, weekly communications, co-ordination of low margin jobs, quoting and order management activities, account visits and sales “ride-along” calls.
• Oversight, accountability and execution of the agreed sales plan will be managed through monthly, quarterly and annual reviews.
• Performance evaluation will be completed on a quarterly and annual basis by the MR Program Manager.

WHAT WE ARE LOOKING FOR

• Previous role as a HVAC/R MR Sales Representative experienced in relationship building, creating / implementing sales strategies, providing team leadership, budgeting, sales forecasting, and projections is highly desirable.
• Requires a bachelor's degree or an equivalent combination of education and commercial HVAC experience.
• Requires strong abilities with building relationships, listening, persuading, negotiating, and managing time.

• Requires knowledge of principles and methods for presenting, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Experienced in providing customer service including customer needs assessment, meeting quality standards for services, resolve customer issues and monitor sales team success rate and customer satisfaction.
• Requires VRF and Unitary industry product knowledge and application.
• Experienced in evaluating, planning, organizing, and motivating sales channel.
• Effective at written and verbal communication, product presentation, technical training, and team building.
• Must be able to use Microsoft Office and Sales/Customer Relationship Management software.
• Ability to travel 70-75% of the time

WHAT WE OFFER 

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Lennox offers employees a variety of flexible work options, as outlined in Lennox’s FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is a 100% remote position requiring travel within your designated territory.

In addition, you will receive a:

• Competitive base salary plus uncapped commissions
• Additional bonus opportunities
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more

WE VALUE DIVERSITY 

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.