KINDER MORGAN Kinder Morgan is one of the largest energy infrastructure companies in North America. We own an interest in or operate approximately 83,000 miles of pipelines and 144 terminals. Our pipelines transport natural gas, gasoline, crude oil, carbon dioxide (CO2) and more. Our terminals store and handle renewable fuels, petroleum products, chemicals vegetable oils and other products. We are a market leader in each of our businesses – Natural Gas Pipelines, Products Pipelines, CO2, and Terminals. We have an unparalleled, large footprint of diversified and strategically located assets that are core to North American energy infrastructure and help deliver needed energy products to high-demand markets. This position is within Kinder Morgan’s Midstream group, reporting to the Manager – Commercial Scheduling. This individual is the main point of contact for customer inquiries, analyzing and resolving issues regarding daily scheduling activities for assets on various Kinder Morgan Midstream natural gas pipelines. These activities include nominations, confirmations, scheduling, allocations, and imbalance management. This candidate should understand upstream and downstream departmental relations, as well as work closely with operations, commercial, gas control, accounting, contracts, etc. ESSENTIAL DUTIES AND RESPONSIBILITIES - Communicate with internal and external customers, operations, marketing, gas control on daily scheduled activities
- Establish and maintain positive relationships with producers, marketers, pipelines, shippers and various internal business owners
- Assisting customers in nomination process (request for service) and using IDART.
- Nominating on 3rd Party EBBs (our Marketing Activity as well as our transport activity on other pipes).
- Setting PDAs.
- Participating in the on-call rotation and ability to work weekend, evening, or holiday shifts when scheduled
- Ability to be available when pipeline emergencies require attention with a possibility of relocating during storm or other event.
- Responding accurately and timely to customer inquiries concerning operations and or contract requirements
- Reviewing and monitoring customer contractual rights as defined by the contract
- Managing daily transportation logistics and schedules
- Daily confirmations with point operators.
- Reviewing and monitoring point flows.
- Processing allocations of physical flow, clearing all errors in Dart and verify proper allocations.
- Ability to comprehend financial impact of the scheduling responsibilities.
- Reconciliation and resolution of imbalances on Operational Balancing Agreements and Transportation Agreements and other Contractual imbalances all on a daily and monthly basis.
- Analyze and fully understand complex change requests and resolve competing priorities
- Ability to comprehend the entire workflow from contract creation to invoicing
- Completing end of the month closing responsibilities
- Following through to appropriate areas within the company concerning issues relating to all the above
- Special projects and other daily, weekly, or monthly assignments as require
*Position may be filled at various levels depending on experience and job skills of successful candidate.
- Education/Experience - Bachelor’s degree or Minimum 5 years relative gas industry experience
- Previous experience in a customer service position where complex concepts are conveyed using various communication tools within a limited time-frame
- Ability to multi-task and effectively prioritize workload in fast paced and frequently changing environment
- Ability to balance competing priorities while working in tight and changing deadlines
- Must possess strong organizational and time management skills
- Must be detail oriented with excellent oral and written communication skills
- Demonstrate excellent interpersonal skills with the ability to build and establish relationships and communicate effectively with individuals at all levels of the organization.
- Working in a team environment as well as working autonomously with limited direct supervision
- Proficient knowledge of Microsoft products such as Word, Excel, Outlook, etc. and the ability to learn new technology, such as (but not limited to) Power BI and Robotic Process Automation tools
- Experience with the DART system or equivalent transactional data systems is a plus
This is a great opportunity if you are experienced in gas accounting, transportation services, and/or gas control. KINDER MORGAN OFFERS: - Competitive wages
- 401(k) Savings Plans & Retirement Pension Plan
- Comprehensive Medical/Rx and Dental Plans
- Paid Time Off
- Paid Holidays
- Annual Incentive Bonus plan
- Paid Bus Pass or Parking
#LI-Hybrid EQUAL OPPORTUNITY EMPLOYER STATEMENT: We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. |