Commercial Credit Risk Underwriter - Square

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.

So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.

Portfolio Management (Middle Market & Enterprise) 

The Portfolio Management (PM) team is responsible for managing credit risk of the largest Square sellers either by exposure or by revenue, as well as challenging credits that require close monitoring and frequent interactions with senior leaders.  

Job Description

You will will perform regular credit risk reviews by incorporating in-depth financial analysis, as well as thorough research on management, industry, and the overall macroeconomic environment.   With a forward-looking view on how a merchant’s profile might look in the coming year, you will determine the credit risk to Square, and make the appropriate recommendations.  Additionally, you will collaborate with cross-functional partners such as Sales and Account Management and Policy to provide a seamless seller experience while ensuring appropriate risk assessment and controls.  Lastly, you will take every opportunity to improve our operations and our people by helping us create better solutions to assess risk and support our sellers.

You will:

• Conduct in-depth financial statement analysis and reviews for our most strategic and high-risk sellers, including drawing internal data when available and preparing credit memorandums for approval by senior management.
• Lead risk conversations with sellers to ensure that key risks are fully understood and mitigated, and manage difficult conversations with seller management teams. 
• Present Credit Risk recommendations to cross-functional partners, including senior management, and provide context and rationale for recommendations to internal and external stakeholders. 
• Develop partnerships with Sales and Account Management teams to ensure underwriting, onboarding, and account management processes are timely, seamless, and well-understood. 
• Identify and execute on high-level initiatives aimed at improving our portfolio management processes at scale.
• Contribute to the continued development of credit policies and lead the testing of new risk management tools.

• 4+ years of experience in commercial banking, credit, or payment industries
• Exceptional underwriting and financial statement analysis skills 
• Comfort with diverse risk management tools and techniques
• Excellent professional communications skills
• Strong critical thinking skills - ability to solve problems logically with imperfect information
• Comfortable with ambiguity and able to self-manage to ensure highest-priority work is completed
• Ability to prioritize based on qualitative and quantitative impact, and drive strategic initiatives from scoping to implementation with little to no oversight
• BA/BS in a related field
• [Bonus] SQL skills

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $83,900 - USD $125,900
Zone B: USD $78,100 - USD $117,100
Zone C: USD $71,400 - USD $107,000
Zone D: USD $63,000 - USD $94,400

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. 

Full-time employee benefits include the following:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match 
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance 
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees) 
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits 

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

US and Canada EEOC Statement

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.

While there is no specific deadline to apply for this role, on average, U.S. open roles are posted for 70 days before being filled by a successful candidate.