Commercial Coordinator - FlexGen
Durham, NC 27701
About the Job
About FlexGen
Based in Durham, N.C., FlexGen is a leading integration services and software technology provider for utility-scale energy storage solutions in the United States and globally. FlexGen designs and integrates storage solutions and the software platform that is enabling today's energy transition. Leveraging its best-in-class energy management software, digital controls, and advanced analytics, FlexGen delivers energy storage projects integrated with traditional and renewable power generation globally. FlexGen's products and services help improve the reliability and sustainability of the power grid. The company's clients and partners include the most technically and commercially demanding developers, utilities, renewable energy, electric cooperatives, and industrial companies in the world.
Position Summary:
We are seeking a highly organized and motivated Commercial Coordinator to support our sales leadership team in the rapidly growing field of energy storage technology solutions and softwaredevelopment. The ideal candidate will have a strong understanding of Salesforce, excellent communication skills, and the ability to manage multiple tasks simultaneously. This role is essential in helping our sales executives maximize their efficiency, manage client relationships, and track opportunities effectively within Salesforce.
Major Job Responsibilities:
- Assist in the management of the Salesforce CRM, ensuring accurate data entry and maintenance of client and lead and opportunity records
- Generate reports, dashboards, and analytics for sales performance, pipeline tracking, and other sales metrics.
- Help with Salesforce customization, workflows and process automation requests to streamline sales operations specific to our technology solutions.
- Maintain database hygiene, including duplicate management, record updates, and proper segmentation of accounts and contacts within the energy storage industry.
- Provide direct administrative support to Sales Executives, including scheduling meetings, managing calendars, and preparing presentations focused on energy storage technology solutions.
- Assist in preparing sales proposals, contracts, and follow-up communications with clients in the software development and energy sectors.
- Coordinate between various departments (finance, legal, technology and operations) to ensure contracts and agreements are processed in a timely manner.
- Track and monitor progress of deals and projects in Salesforce to ensure timely follow-up and closing of opportunities.
- Provide on-site support to the sales team at trade shows and conferences, ensuring smooth operations and effective execution of event strategies
- Help maintain strong client relationships by managing follow-up communications and keeping executives informed of client activity.
- In coordination with the tendering and marketing teams, draft client correspondence, responses to RFPs, and sales documents as required, tailored to our technology solutions.
- Support sales projects by coordinating tasks, timelines, and deliverables for the sales team, especially in large-scale energy storage and software integration projects.
- Ensure executives are prepared for sales meetings with necessary data, reports, and presentations.
- Assist in tracking sales objectives and quotas related to energy storage and software, reporting on performance, and ensuring deadlines are met.
- Manage sales documentation, organize digital and physical files, and ensure all necessary paperwork is up-to-date for energy storage technology projects.
- Perform general administrative duties such as scheduling meetings, drafting emails, managing communications, and organizing travel arrangements for sales executives.
Position Requirements:
- Bachelor's degree in business administration, sales, marketing, or a related field preferred.
- 3-5 years of experience in a support role for sales teams, preferably in the energy storage or software development industries. Experience in the energy storage technology and/or software development sectors.
- Knowledge of other sales and project management software tools. Proven experience as an Executive Assistant, Sales Coordinator, or similar role supporting sales teams, preferably in a technical or energy-related environment.
- Proficiency in Salesforce CRM; experience with customization, and workflows is a plus.
- Strong computer skills, particularly with Microsoft Office (Word, Excel, PowerPoint).
- Excellent written and verbal communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize, and work well under pressure in a fast-paced environment.
- Experience in project management or sales support roles related to technology or energy is a plus.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to travel 25%
- Ideal candidate is in the Durham/Raleigh area
FlexGen provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, FlexGen complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
FlexGen expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
To the extent permitted by law, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing.
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