Commercial Claims Advocate - Global Coverage, Inc.

Now Hiring! Commercial Claims Advocate

Location: Manhattan, NY.

Salary: $65K - $100K/Yr.

Job Summary: Our client has an immediate need for a dedicated and experienced Commercial Claims Advocate with 10+ years of commercial claims experience, and knowledge of Vertafore AMS360 agency software.

Benefits:

• Health and Dental insurance
• Company sponsored retirement program with match?
• Life insurance
• Company paid LTD
• Paid time off
• Paid sick leave
• Paid holidays and vacation

What You’ll Do:

• Managing complex claims for commercial insurance clients.
• Acting as a liaison between clients and insurance carriers to facilitate claim resolutions.
• Interpreting policy language and coverage for clients.
• Advising clients on best practices for loss prevention and claim management.

What You’ll Need:

• Bachelor's degree in business, finance, insurance; risk management; or a related field is preferred. (equivalent work experience may substitute for formal education in some cases)
• 10+ years of experience in commercial lines insurance claims handling or advocacy
• Insurance Brokers and/or Adjuster’s License is a plus
• Professional certifications such as CPCU, AIC, ARM, or CIC
• In-depth knowledge of different types of commercial lines policies, including general liability, property, workers' compensation, auto, professional liability (EPL, E&O, D&O), Cyber.
• Technical Expertise: In-depth understanding of commercial insurance policy language; claims processes; and applicable laws/regulations.
• Negotiation Skills: Ability to advocate effectively for clients during claims disputes or settlements.
• Problem-Solving: Strong analytical and investigative skills to determine the root cause of claims and resolve complex issues.
• Communication Skills: Excellent verbal and written communication for interactions with clients, insurers, and legal teams.
• Customer Service: Client-focused mindset to support policyholders through challenging claims situations.
• Technology Proficiency: Familiarity with claims management software (AMS360) and standard office tools (Outlook; Word; Excel; Adobe; etc.)
• Attention to Detail: Ensures thorough analysis and proper documentation of claims.
• Time Management: Capability to manage multiple claims and priorities under tight deadlines.

Who we are: We are a family-owned full service provider of insurance consulting services, innovative coverage solutions and committed client advocacy to business owners and high net-worth individuals since 1973. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.