Job Summary

The Commercial Business Analyst will play a key role in shaping our commercial strategy by providing actionable insights and analytics. This role is designed for a data-driven professional ready to support revenue generation efforts and drive decision-making. The role will involve interacting closely with sales, finance, and prescriber teams, focusing on our rental and direct-to-patient channels. This position offers an exciting opportunity to be deeply involved in a CRM upgrade project, working hands-on with Salesforce, Tableau, and Alteryx.

Responsibilities

(Specific tasks, duties, essential functions of the job)

• Analytics and Forecasting
  • Gather, analyze, and interpret data to support commercial forecasts, performance tracking, and trend analysis.
  • Design and maintain engaging, real-time dashboards using Tableau, providing insights for both strategic and tactical decisions.
• Sales Commission and Incentive Planning
  • Work collaboratively with leadership to design and implement commission structures that drive our sales goals and align with business objectives.
• Financial Support and Variance Analysis
  • Partner with the finance team to prepare monthly revenue and expense forecasts, explaining variances and identifying opportunities for operational efficiency.
• CRM Optimization and Data Management
  • Participate actively in the upgrade of our Salesforce CRM system, working with IT and cross-functional stakeholders to streamline workflows and enhance data quality.
  • Develop, maintain, and optimize master data management processes; leverage Alteryx for automated workflows and data cleansing.
• Stakeholder Collaboration
  • Act as a key analytical partner to our prescriber team, providing targeted insights that support field activities with hospitals and physician offices.
  • Engage regularly with the direct-to-patient team, supporting lead generation efforts and evaluating campaign effectiveness through data-driven insights.

Knowledge, Skills, and Abilities

• Proven experience as a Data Analyst, Business Analyst, or similar role, ideally within a commercial environment.
• Strong analytical skills with proven ability to create actionable insights from complex data.
• Proficiency in Tableau and Salesforce with a solid understanding of CRM analytics.
• Ability to manage multiple projects and deadlines while maintaining attention to detail.
• Excellent communication skills to effectively collaborate across teams, translating analytics into strategic recommendations.

Qualifications (Experience and Education)

Required:

• Bachelor’s degree in Business, Economics, Statistics, Computer Science, Information Systems, or a related field.
• 3+ years in a data analytics or business analyst role.
• Demonstrated proficiency with Tableau for data visualization and reporting.

Preferred:

• Experience working with Salesforce CRM, including managing data and reporting within the platform.
• Familiarity with data analytics tools like Alteryx and Snowflake is a plus.