Commercial Account Manager Cleveland - Criterion Executive Search

Our client, a rapidly growing and unique insurance organization and one of the fastest-growing insurance brokers in the U.S., is seeking a highly motivated and customer-focused Commercial Lines Account Manager to join their team. As the Commercial Lines Account Manager, you will be responsible for efficiently managing a high-volume book of insurance business, specifically focusing on handling middle-market medical malpractice and generalist accounts.
 
Responsibilities

• The focus of this book of business is medical malpractice.
• Building positive relationships with clients to foster loyalty and advocacy.
• Providing excellent service and ensuring all client needs are met promptly and professionally.
• Handling renewals, service requests, claims, billing, and new policy inquiries efficiently.
• Maintaining a comprehensive understanding of the insurance markets, underwriting guidelines, submission procedures, and company products.
• Reviewing all applications, policies, endorsements, and audits for accuracy and compliance.
• Collaborating with the department manager to coordinate expiration lists and gather renewal business information.
   
  Qualifications

• Bachelor’s degree or equivalent work experience, preferred
• Property & Casualty License required
• 3+ years’ experience working with commercial lines accounts
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience, preferred.
   
  The preferred location for this position is Solon, OH, however, Iselin NJ, Brewster NY, Anderson SC, Miami FL, West Hartford, CT. could be considered. For the right candidate, a hybrid schedule could also be considered. In this role, there is a competitive salary and an attractive benefits package. As part of their team, you will have access to health insurance coverage to ensure your well-being, and they value work-life balance by offering a generous paid time off (PTO) policy. To support your long-term financial security, our client provides a 401K matching program for retirement savings.