Collections Specialist - Leadstack Inc
Redwood City, CA 94065
About the Job
Job Title: Collections Specialist
Location: Redwood City CA 94065
Duration: 12 months contract - Hybrid role 2 days Office
Payrate: $20/hr - $22/hr on W2
Job Description:
• Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
The essential requirements of the job include:
• High volume emails to assigned to assigned customers.
• Strong verbal and written communication
• Work with all internal departments to resolve tax or other discrepancies.
• Strong follow up skills.
• Strong reconciliation skills.
• Ability to search and organize outlook emails, create folders, and notate in Oracle.
It would be a plus if you also possess previous experience in:
• 3+ years of collections experience AR activities
• Oracle 12, Microsoft Word, proficient in Excel.
• Strong customer service skills
• Positive communication and phone demeanour.
• Team player and able to multi-task daily
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on (415) 322-5419 or send an email on akarsh.yathiraj@leadstackinc.com
Location: Redwood City CA 94065
Duration: 12 months contract - Hybrid role 2 days Office
Payrate: $20/hr - $22/hr on W2
Job Description:
• Collection calls and/or correspondence in a fast-paced goal-oriented collections department.
• Provide customer service regarding collection issues, process customer refunds, process, and review account adjustments, resolve client discrepancies and short payments.
• Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
The essential requirements of the job include:
• High volume emails to assigned to assigned customers.
• Strong verbal and written communication
• Work with all internal departments to resolve tax or other discrepancies.
• Strong follow up skills.
• Strong reconciliation skills.
• Ability to search and organize outlook emails, create folders, and notate in Oracle.
It would be a plus if you also possess previous experience in:
• 3+ years of collections experience AR activities
• Oracle 12, Microsoft Word, proficient in Excel.
• Strong customer service skills
• Positive communication and phone demeanour.
• Team player and able to multi-task daily
To know more about current opportunities at LeadStack, please visit us at https://leadstackinc.com/careers/
Should you have any questions, feel free to call me on (415) 322-5419 or send an email on akarsh.yathiraj@leadstackinc.com
Thanks and Regards Akarsh Yathiraj |
Senior Recruiter |
C. | (415) 322-5419 |
D. | (415) 322-5419 |
A. | 611 Gateway Blvd, Ste 120 South San Francisco, CA 94080 |
W. | www.leadstackinc.com |
Source : Leadstack Inc