Collections Specialist at Atrium

Our client, a growing publicly traded company in Bergen County has immediate opening for a Collections Specialist. Great corporate culture with tons of growth opportunity as well as tremendous benefits. This will be a hybrid position.

Salary/Hourly Rate:

$60,000 – $70,000

Position Overview:

As an integral part of their finance department, the Collections Specialist will play a key role in ensuring accurate and timely management of collections and accounts receivable processes. The Collections Specialist contributions will directly impact their company’s financial health and customer relationships.

Responsibilities of the Collections Specialist:

• Invoicing and Billing: Generate accurate and timely customer invoices based on sales orders and contract terms. Verify invoice data for completeness, accuracy, and compliance with company policies. Collaborate with sales and operations teams to resolve any billing discrepancies
• Accounts Receivable Management: Monitor and maintain accounts receivable aging to ensure timely collection of outstanding balances. Contact customers via phone and email to facilitate prompt payment and resolve payment-related inquiries. Process credit card and electronic fund transfers, and record payments accurately
• Payment Application: Allocate and apply customer payments to appropriate accounts in a timely manner. Reconcile discrepancies between payments received and outstanding invoices
• Collections and Dispute Resolution: Implement effective collection strategies to reduce aged receivables and minimize bad debt exposure. Work closely with customers to resolve payment disputes and negotiate repayment plans when necessary. Escalate unresolved issues to management as needed
• Reporting and Analysis: Prepare regular accounts receivable reports and updates for management review. Analyze trends in payment behavior and recommend process improvements to enhance cash flow
• Customer Relationship Management: Build and maintain positive relationships with customers, addressing inquiries and concerns in a professional and timely manner. Collaborate with the sales team to ensure alignment on customer accounts and payment expectations

Qualifications for the Collections Specialist:

• 2+ years of collections and Accounts Receivable experience
• Experience with Microsoft Excel (pivot tables, VLOOKUP’s)
• Independent and polished collections professional

Education Requirements:

• Associates degree is preferred

Benefits:

• Medical, Dental, and Vision
• PTO
• 401k match