Collections Specialist - kay search group

Position: Collections Specialist

Company: AM 100 Law Firm

Location: New York, New York (hybrid)

Comp Package: Base to $87K, Full Benefits, Bonus, Tuition Reimbursement, 401K, etc.

Responsibilities for Collections Specialist:

• Create and develop strong working relationships with Partners and staff professionals to review accounts and escalate as necessary.
• Analyze client AR trends, determine challenges and suggest solutions, and provide regular updates to management on these matters.
• Assist in managing day-to-day collections operations; attention to large dollar aged accounts, handle account escalations
• Collaborate with Client Accounting Specialists to ensure appropriate collections follow-up is maintained monthly.
• Develop payment solutions while liaising with pricing and billing teams. Obtain billing attorney approval to implement arrangement and manage accounts monthly.
• Respond to client inquiries and communicate past-due accounts and invoices.
• Perform account reconciliations.
• Conduct credit review analyses on clients as needed

Qualifications for Collections Specialist:

• 2 years’ experience with collections analysis and accounts receivable in law firm or professional services required
• Bachelors Degree a plus
• Strong customer service skills; ability to negotiate, influence and collaborate to build successful relationships with all levels of personnel at the firm, including Partners, Directors and Chiefs.
• Strong business judgement, strong ability to think critically and problem-solve.
• Excellent attention to detail and organizational skills with a sense of accuracy.
• Ability to understand, adhere to, enforce and apply department policies and procedures.
• Proficiency in MS Office. Minimum of intermediate Excel proficiency, advanced Excel a plus.

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