Collections Specialist (Full time and Part time) - Creative Financial Staffing

Job Title: Collections Specialist (Full-Time and Part-Time Positions Available)

Location: Dayton, OH

About Us: We are dedicated to providing exceptional financial services to our clients. As a leader in the industry, we are seeking motivated and detail-oriented individuals to join our team as Collections Specialists. If you are passionate about helping clients navigate their financial challenges and have a knack for resolving outstanding debts, we want you on board.

Job Description: Collections Specialist

Position Type: Full-Time and Part-Time Positions Available

Collections Specialist Responsibilities: As a Collections Specialist, you will play a crucial role in our mission to recover outstanding debts while maintaining a positive and empathetic approach. Your responsibilities will include:

• Contacting clients with outstanding debts through various communication channels (phone, email, and mail).
• Negotiating payment arrangements and settlements with clients while adhering to company policies and guidelines.
• Investigating and resolving discrepancies and disputes.
• Keeping detailed and accurate records of all collections activities.
• Complying with all relevant laws and regulations governing debt collection.
• Providing exceptional customer service and building positive relationships with clients to encourage timely payments.

Collections Specialist Requirements:

• Previous experience in collections or customer service is preferred but not required.
• Strong communication and negotiation skills.
• Excellent problem-solving abilities.
• Attention to detail and the ability to work independently.
• Empathetic and patient demeanor.
• Knowledge of relevant debt collection laws and regulations is a plus.
• Proficiency in Microsoft Office Suite and basic computer skills.

Collections Specialist Benefits:

• Competitive compensation package.
• Full-time employees may be eligible for health, dental, and retirement benefits.
• Ongoing training and development opportunities.
• Positive and collaborative work environment.

How to Apply: If you are ready to join a dynamic team and make a difference in the financial services industry, please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for this position. Join our team as a Collections Specialist today!

#Collections
#Finance
#AccountsReceivable