Collections Specialist - FORUM Credit Union

Hybrid or remote work available following initial training period (estimated 9 months)

Must live within one hour of Fishers, IN headquarters

Base Compensation: $38K-$40k plus incentives

Are you searching for a career opportunity with amazing benefits and ability to make an impact on the lives of others in your community?  

We are honored to be a Best Place to Work in Indiana for over a decade. Our mission is helping members live their financial dreams.

We are hiring a Collections Specialist to join our team and help us keep growing. As a Collections Specialist you will collect on all credit union loan products in a friendly, professional manner.

Daily responsibilities consist of:

• Actively assisting our members and providing them with financial advice
• Problem solving and member account maintenance
• Maintaining high call volume, collecting from Members, and utilizing skip tracing
• Collaborating with peers and supervisors daily
• Identifying and recommending our Credit Union products and services

What do we need from you?

• High School Diploma or Equivalent
• Previous Collections and/or Customer Service Experience
• Some Call Center Experience
• Proficient Computer Skills
• Enthusiastic & Positive Attitude

What can you expect from us?

• Competitive base pay + incentives
• Generous paid time off plus 11.5 holidays
• Student loan reimbursement
• Tuition Assistance
• Wellness & health reimbursement programs
• 401(k) with company match
• Health, dental & vision coverage
• Professional development/award winning training
• Community involvement and paid volunteer time

Please note: A criminal background screen will be conducted upon hire.

FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.