Collections Specialist - Creative Financial Staffing

Collections Specialist

Our client is a well-established company with over 70 years of experience that boasts a nationwide presence and a commitment to quality making them a leader in the industry.

Why this Opportunity?

• Small but diverse team!
• Early DAYS; Office closed by 3:30 EVERY Friday!
• Culture is one of support and nurturing, where they want every team member to succeed.
• Commitment to employee health and growth
• Welcoming employee lounge with gourmet coffee and fresh baked goods every week

What you'll do as a Collections Specialist:

• Customer Service: The collections specialist will provide exceptional customer service by promptly responding to inquiries, both over the phone and through email.
• Customer Relations: Build and maintain positive relationships with our valued customers.
• Order Processing: Process customer orders accurately and efficiently, utilizing our computer system.
• Accounts Receivable: Assist with accounts receivable tasks, including invoicing and credit card processing.
• Collections: Support collections efforts to ensure financial integrity.
• Administrative Support: Undertake general administrative tasks, including managing office supplies.
• Supporting Sales Manager: The collections specialist will work closely with the Sales Manager to facilitate order entry, daily billing, and invoicing.
• Processing Internet Orders: The collections specialist is responsible for handling internet orders, averaging about five per day.

What you'll need to succeed as a Collections Specialist:

• Associates degree or equivalent on-the-job experience.
• Familiarity with MRP systems like Fishbowl.
• QuickBooks or ERP experience preferred
• Excellent communications skill- written and verbal.