Collections Specialist - Ferretti Search

Join our dynamic team as a Collections Specialist, where you will play a pivotal role in maximizing timely and accurate patient payments. Your proactive approach to managing assigned accounts, coupled with your ability to swiftly resolve outstanding balances and escalate complex issues when necessary, will ensure the efficient collection of outstanding claims. If you possess excellent communication skills, strong organizational abilities, and a background in medical collections we encourage you to apply. This role offers the opportunity to contribute to a positive work environment while advancing your career in healthcare finance.

Here's what you'll do:

• Proactively manage assigned accounts to maximize timely and accurate patient payments.
• Investigate outstanding balances and take necessary collection actions to resolve them swiftly.
• Respond to patient inquiries and requests professionally, ensuring clear and accurate communication.
• Utilize the most efficient resources available to secure timely payment of outstanding claims.
• Identify patterns of non-payment and escalate complex issues to management for further action.
• Review insurance remittance advices to ensure payment accuracy and identify any discrepancies.
• Identify and resolve billing errors, short payments, overpayments, and unpaid claims to ensure accurate account balances.
• Work effectively within set deadlines and maintain a high level of performance even in stressful situations.
• Contribute to a positive and collaborative work environment, and be willing to go the extra mile to meet departmental goals.

To be successful, you'll need:

• Education: High School Diploma or equivalent (GED) required. A Bachelor's degree is preferred but not required.
• Communication Master: Excellent interpersonal and communication skills to interact professionally with patients, insurance companies, and other stakeholders.
• Organizational Whiz: Strong organizational skills with the ability to prioritize tasks, solve problems effectively, and multitask efficiently.
• Medical Collections Experience: A minimum of 1-2 years' experience in medical collections, preferably in home infusion or DME (durable medical equipment).
• Industry Knowledge (Preferred): Working knowledge of managed care, commercial insurance, and Medicare reimbursement is a plus.

Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.