Collections & Customer Service Associate - Addison Group

Job Title: Collections & Customer Service Associate

Location: Saint Paul, MN (100% onsite, no remote or hybrid option)

Pay Rate: Up to $29/hr, DOE

Internal Job ID: 10035100

Overview:

Addison Group is partnering with a manufacturing client seeking a Collections/Billing Specialist with strong customer service skills. This role blends expertise in collections and billing with a focus on providing exceptional support to customers, making it an ideal opportunity for someone ready to thrive in a fast-paced team environment.

Responsibilities:

• Manage inbound/outbound calls for customer service, billing inquiries, and collections.
• Address and resolve customer issues promptly and professionally.
• Work with billing and collections teams to manage customer accounts.
• Maintain accurate records of customer interactions and follow-ups.

Ideal Candidate:

• Experience: 2+ years in customer-facing collections or billing roles.
• Skills: Organized, adaptable multitasker with strong communication skills.
• Attributes: Self-motivated, proactive, and thrives in a high-energy setting.

Why Addison Finance & Accounting?

• Competitive pay: Negotiated using U.S. Bureau of Labor Statistics data.
• Benefits: Medical, dental, vision, 401K, and performance bonuses.
• Career growth: Opportunities for permanent employment and professional development.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.