Collections & Credit Supervisor - Latitude Inc

Responsibilities

• Motivate, mentor and provide leadership to the Billing and Collections teams, including but not limited to, establishing controls to ensure the quality and integrity of the billing and collections processes
• Monitor workload distribution and overtime requirements, identifying areas where efficiencies of the billing and/or collections function can be improved. Work with the Billing Management team, Collections Management team, Head of Financial Operations and Finance Director to implement approved changes
• Maintain hands-on knowledge of all billing and collections related functions in order to provide proper training, back-up and support, including, but not limited to bill preparation, bill review, pre-bill review, appeal management, write off management and exception rate management
• Manage and oversee all Billing and Collections Department functions and organization, assuring work is completed accurately and in compliance within defined guidelines and deadlines.
• Monitor actual billings and collections against budgets/targets and liaise with other Finance Managers when necessary
• Attend monthly review meetings with both the Billing Supervisor and Collections Supervisor to discuss performance and remedial actions

Requirements

• Strong working knowledge of collection functions and legal billing cycles
• Previous supervisory experience
• Excellent written and verbal communication skills
• Highly proficient in Excel
• Experience with operations/ financial systems (Elite 3E or similar financial systems)
• Previous law firm experience, preferred not required.
• Detail orientated, efficient, organized with the ability to multitask
• Strong analytical and problem solving skills

PI239465467