Collections Coordinator - Valvoline LLC

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a diverse and welcoming workplace with team members from varied backgrounds and experiences. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.

The Opportunity

Valvoline has a rewarding opportunity as a Collections Coordinator. In this role, you will monitor fleet accounts, contact customers with past due balances to work with them to remit payment, investigate collections issues, and process customer payments.

How You'll Make a Difference

• Collections - Contact U.S. and Canadian customers with past due accounts, initiate appropriate collection action, and maintain records according to established procedures that will result in maximum sales, sound receivables, and prompt conversion of receivables into cash with minimum past dues. Daily review of SAP collection workflow and aging reports to facilitate collection of all past due customer receivables within the assigned portfolio of commercial customer accounts.
• Create and provide monthly account receivable reports to sales representatives for assigned accounts. Ensure quality, accuracy, and security of customer credit data. Participate in credit team projects and monthly meetings with sales.
• Review customer accounts receivable and determining if an account needs to be placed on hold. When applicable, submit accounts to the Sr. Collection Specialist for review.
• Other duties and responsibilities as determined by Valvoline from time to time in its sole discretion.
  

What You'll Need to Succeed

• High School diploma or equivalent
• Minimum of one year of experience in A/R or collecting of past due accounts
• Experience working with customers on the phone
• Excellent verbal and written communication skills
• Ability to prioritize duties
• Ability to identify problems and work towards a solution
• Must be detail-oriented and organized
• Must have basic knowledge of Microsoft Office (e.g. Outlook, Excel, and Word)
• Capable of learning new systems (SAP, SAP FSCM, BW, D&B, SFDC)
• Must be authorized to work in the U.S. 

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.