Collections Billing Specialists - Peachtree Pest Control and Division of Pestban

Looking for a place to GROW?

At Peachtree Pest Control, we pride ourselves in offering the most effective and efficient pest control management solutions to residents and business owners of the Atlanta, Augusta, Fayetteville, Woodstock, Suwanee, Marietta, Hiram, South Carolina, and North Carolina areas at affordable prices. With over 47 years of experience in the industry, our team confidently delivers custom-tailored solutions that far exceed the industry norm. Regardless of the job size, or if you're getting residential or commercial help, we proudly put our name behind every job we do.

We are passionate about service. We are experts in our industry. We build lifelong careers. We seek out service-minded individuals who want to be the best of the best and desire a career, not just a job. We pledge to assist your development by offering continued opportunities in a safety-first environment. We are dedicated to growth, and if you are too, let's take this journey together!

We are seeking a skilled and motivated Internal Collections Billing Specialist to join our team. The ideal candidate will be responsible for contacting customers and clients to collect overdue payments, negotiate payment plans, and resolve any outstanding issues. The Internal Collections Billing Specialist will need to have excellent communication skills, a firm but professional approach, and the ability to handle tricky situations with empathy and understanding. Responsibilities will also include updating account information, documenting collection efforts, and following company policies and legal requirements. The successful candidate should be detail-oriented, persistent, and able to work independently and as a part of a team. Experience in collections, customer service, or a related field is preferred. If you are a proactive problem-solver and can maintain a positive attitude while achieving collection targets, we would love to hear from you!

Essential Duties and Responsibilities

· Make daily calls for past due Builder Accounts, Pest Control Services, Installs, 1x's, Home Services, Wildlife, etc.

· Accurately apply payment to customer accounts.

· Respond and process emails daily that come through the Billing Email account

· Billing queue answering incoming calls with billing questions

· Call customers to get Credit card updates

· Assist in all Billing questions within the company

· Set up customers on monthly draft

· Perform related duties as assigned by supervisor

· Maintain compliance with all company policies and procedures

Qualifications and Education Requirements

· Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

· High Scholl diploma or GED

Required Skills

· Ability to perform the essential job functions, including meeting qualitative and/or quantitative productivity standards safely and efficiently

· Must be able to talk, listen and speak clearly on the telephone

Preferred Skills

· Bilingual

Physical Requirements

· Prolonged periods of sitting at a desk and working on a computer

What You'll Get... We want to help our employees build a great career and a great future. At Anticimex Inc, you'll have access to these great benefits!

Health and Well-being:

• Cigna medical, dental, and vision insurance options
• Prescription drug program
• Flexible Spending Accounts (FSA) for medical and childcare expenses
• Health Savings Plans (HSA) available with qualified plans

Financial Security:

• Competitive hourly compensation
• 401(k) Savings Plans
• Life insurance and short-term disability 100% company paid (with options to buy up)
• Long-term disability, Accident, Critical Illness, and Hospital Indemnity insurance options

Work/Life Balance:

• Full time, year-round employment
• Paid training
• A take home company vehicle for field positions with a gas card
• Paid time off
• A peer-to-peer employee recognition program
• Opportunities for advancement