Cocktail Server - 21c Museum Hotels
Cincinnati, OH
About the Job
If you love saying YES and enjoy engaging with the community by leading with ART 21c is the perfect place for you. The starting wage for this position is $8 per hour.
Reports To: Beverage Manager
General Purpose: The Beverage/Cocktail Server serves beverages to guests in a friendly, engaging, and efficient manner. He or she provides knowledgeable answers to guest questions regarding beverages and makes a priority of maintaining a clean, welcoming appearance in the service area. The Server recognizes regulars and develops relationships with guests to achieve personalized service.
Specific Responsibilities:
- Follows all steps of service.
- Knows drinks names, ingredients, method of preparation, appropriate glassware, and garnishes.
- Knows all wines by the glass and at least 5 wines in each category on the wine list in varying price ranges and styles.
- Knows specialty beverages i.e. single malt scotches, cognacs, specialty drinks, beer list.
- Knows all menu descriptions for bar menu and dining room menu.
- Ensures service station is stocked.
- Verifies all guests are at least 21 years of age.
- Provides prompt, accurate reporting of all income received during shift.
- Sells beverages responsibly with customer's best interest in mind.
- Maintains smooth flow of service between bar and server requests.
- Completes all sidework as outlined in manual.
- Reports to work on time and ready to work scheduled shift.
- Maintains a positive, friendly attitude with co-workers & guests.
- Maintains a clean, orderly appearance of the restaurant service area.
- Assists/executes any and all tasks as assigned by supervisor.
- Follows all proper sanitation guidelines.
Qualifications:
- Able to work flexible hours (nights, weekends).
- Responsible, dependable, punctual.
- Basic math skills.
- Strong communication skills; must be able to speak, read and understand English.
- Clean and professional appearance.
- Demonstrates enthusiasm for all things 21c.
- Beverage knowledge (spirits & beer/wine/especially Bourbon).
- Must pass a background check.
Education/Formal Training:
- High school or equivalent education required.
Physical Requirements:
- Must be able to carry full cocktail tray comfortably.
- Must be able to stand and walk for long periods of time.
- Must be able to lift at least 50 pounds.
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm