CO Tech - Ribbon - Glow Networks

Position Title: Central Office Installation Technician, Level 4

Entity: Glow Networks, Inc.

Classification: Non Exempt

Location: Must be based in the North East USA, LOCAL CANDIDATES ONLY

Pay: $30 - $34 p/h, W2, no benefits

Reports To: Project Manager

Working Hours: Day and night shift, must work maintenance windows

Desired Start Date: 5/1/2024

Summary/Objective: Central Office Installation Technician 4 will perform installation and repair activities on OEM devices and equipment from Cisco, ALU, (Nokia,) and associated power systems. Familiarity Will also maintain digital access cross connect systems and work on circuit wiring in Telephone Central Offices and Data Centers. All work will be documented, and technicians will strictly adhere to safety standards. (Must have Verizon network experience.) This role is well suited for a Field Technician with 5+ years of Central Office or Data Center installation and maintenance experience.

Hiring Manager Special Interest:

1. Verizon Experience is a must.
2. Active Verizon badge is a bonus.
3. Must be able to perform comprehensive Site Surveys.
4. Must be able to complete Engineering Specs/ Prepare MOPS
5. Up to 100% travel Job
6. Travel expense will be covered when away from Home market.
7. Availability: Immediate

Essential Functions:

• Install and commission routers and switches in telephone Central Office or Data Center
• Perform physical installation including site survey, "rack and stack", cabling, fiber, power and ground.
• Commission newly installed equipment, verify power-up, and support on-site integration, as needed by customer.
• Run new cabling as needed; use existing cable plant when appropriate.
• Install RJ45/RJ48 cables, connectors, optical fibers, perform port testing, labeling and dress all wiring.
• Install PDUs to equipment rack; run power to rack; work with AC and DC power as needed.
• Document work performed per customer standard requirements.

Other Functions:

• Complete all required tests needed to gain access to customer Central Office
• Read and understand Scope of Work (SOW) and Memorandum of Procedure (MOP)
• Complete all technical reading and study requirements to earn CO access.
• Must be familiar with and be able to comply with standard Central Office protocols.

Work Environment/Physical Demands:

• Work will be performed in a Telephone Central Office or Data Center with cold air conditioning and a moderate background noise environment.
• Must have own standard tools, per tool list; company will provide specialized tools.
• Extensive use of hand tools, wire cutters, pliers, screwdrivers and specialized wiring tools; electronic tablet to track work tasks; some power tools may also be used.
• Adhere to all safety standards around low voltage and high voltage electric power.
• 100% travel, road trips, flights, long and short hotel stays.
• Extensive driving may be required.

Required Education/Experience and Competencies:

• High School Diploma or GED is required.
• A valid driver's license and good driving record are required.
• Must have experience with NORTEL DMS or Lucent 5ESS switches
• Expert installation skills with low-voltage electric and light gauge wiring used for signaling.
• Proficient with hand tools such as pliers, wire cutters, wire strippers, screwdrivers, etc.
• Familiarity with Nokia 7750 installation and commissioning is highly desired.
• Familiar with C/O entry, safety and work procedures, switch layout, power, ground, and ancillary equipment operation, troubleshooting and problem resolution.
• Familiar with installation and maintenance of Service Provider routers from Cisco (CSRx, ASRx, 7600, etc.) and/or Nokia (ALU 7750, 7705, etc.) or, Ciena OM 6500 other OEM
• Familiar with power tools such as battery-operated drills and electric soldering irons
• High physical flexibility including bending, stooping, laying down, and climbing ladders to reach cross connects.
• Familiar with provisioning orders, wiring and troubleshooting process and procedures.
• Higher level English language comm skills; must be able to communicate clearly and concisely with other team members who may have limited English language proficiency.
• Ability to train CO Tech 1 on MOP and SOW procedures.
• Maintain a positive attitude and work as a contributing team player.
• Able to work daytime shifts and nighttime maintenance windows, as required.

EEO Statement: Glow Networks provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability or genetic information and other characteristics that are protected by applicable law.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. This description reflects management’s assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned. Duties, responsibilities and activities may change at any time with or without notice.