Co-op, Operations and Customer Center (Summer 2025) - OneTenCoalition
Atlanta, GA
About the Job
How you'll help us Keep Climbing (overview & key responsibilities)
What you need to succeed (minimum qualifications)
What will give you a competitive edge (preferred qualifications)
Benefits and Perks to Help You Keep Climbing
Delta Air Lines' Operations & Customer Center (OCC) is seeking qualified co-op students, available for a minimum of 3 alternating work terms (Summer, 2025, Spring, 2026 and Fall, 2026).
OCC Co-Ops will be assigned to one of the teams that support Delta's 24/7 operation. The OCC is the "heartbeat" and nerve center of Delta's world-wide operations and is responsible for all tactical and strategic decision-making for any operational disruption in our worldwide network. Co-ops will work with aviation professionals, supporting our teams by using data to solve operational business challenges.
A Co-Op will be assigned to one of the following teams:
- Load Control Center - This OCC Co-Op will be assigned to our Load Control Center (LCC), which is responsible for aircraft weight and balance, fuel distribution, and ensuring compliance to manufacturer and company specifications. This Co-Op will work with the LCC's back office, creating applications and efficiencies to reduce workload for the frontline team.
- Operations Management - This OCC Co-Op will be assigned to Operations Management, which is responsible for overseeing Delta's day-to-day operation, including aircraft and crew resources. This Co-Op will work with the Operations Management's back office team and will assist in creating applications and identifying efficiencies in order to streamline workflow.
What you need to succeed (minimum qualifications)
- Undergraduate students in pursuit of a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management or similar 4-year degree program
- Must be available to work for three alternating semesters in Atlanta, GA, Monday through Friday 8AM - 5PM work schedule
- Must be enrolled with educational institution throughout duration of co-op program
- Willingness/ability to learn new skills is required - be willing try new things and fail, learn from each experience and improve
- Willingness to brainstorm with and leverage expertise of other team members, maintaining a team-first attitude with success of your team as top priority
- Strong organizational, project management, and verbal/written communication skills are essential
- Proficiency in Microsoft Office Suite, especially Excel & PowerPoint
- Must be comfortable working in group and individual settings
- Consistently makes safety and security, of self and others, the priority
- Embraces diverse people, thinking, and styles.
- Possesses a high school diploma, GED, or high school equivalency.
- Is at least 18 years of age and has authorization to work in the United States.
What will give you a competitive edge (preferred qualifications)
- Successful candidates will have familiarity and/or experience with some of the following: SQL, SAS, Python, R, Tableau, Excel, and PowerPoint.
- Familiarly with airline operations, scheduling and planning
- Track record of seeking leadership roles including student and community organizations
- Passionate about a future career in the aviation industry and serving Delta's customers
Benefits and Perks to Help You Keep Climbing
Source : OneTenCoalition